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Senior Medicines Optimisation Pharmacy Technician | Norfolk Community Health and Care NHS Trust
| Dyddiad hysbysebu: | 16 Mai 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £37,338 - £44,962 per annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Mehefin 2025 |
| Lleoliad: | Norwich, NR2 3TU |
| Cwmni: | Norfolk Community Health and Care NHS Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7209121/839-7209121-RB |
Crynodeb
The day to day trust wide management of a defined aspect of the Pharmacy service, provide high quality clinical pharmacy services within Norfolk Community Health & Care. Including:
• Developing, implementing, managing and monitoring safe, effective, efficient and evidence based pharmacy services, particularly but not limited to own defined area of responsibility.
• Ensuring services in own defined area are guided by and compliant with national, local and professional legislation, standards and guidelines.
• To personally work and encourage others to work within these standards and guidelines, but be able to work, and justify working, outside these when there is an urgent clinical or service need in keeping with professional registration requirements.
• Ensuring services in own area are patient centred and are delivered in a manner which meets the needs of patients and other stakeholders.
• Ensuring staff are competent and confident in delivering pharmacy services within own defined area, and that performance of those staff is managed and maximised.
• Managing staff allocation within own area and balancing priorities and demands of other areas within pharmacy.
• To act as an identified deputy for line manager where appropriate in defined areas of responsibility.
You will confidently communicate with patients, carers and healthcare professionals internally and in other organisations to ensure patients are safe with their medicines. This role is key to the medicines optimisation agenda.
1. Team leading, line management, following Trust policies in all areas.
2. Attendance at Pharmacy departmental meetings.
3. Development and implementation of SOPs, guidelines and policies.
4. Responsible for safe and efficient deployment of Medicines Management Technicians.
5. Training and education of other healthcare professionals.
6. Ensure service user involvement in the development of pharmacy services and improve access for service users to pharmacy staff.
7. Review the stock lists for all areas on a regular basis in consultation with Pharmacists and the Ward Manager.
8. Report any technical issues problems with ward visits and any issues from other members of the ward team regarding the clinical pharmacy service to the Pharmacist or Head of Medicines Optimisation.
9. Identify critical incidents in relation to the clinical pharmacy service and make judgments on the most appropriate course of action.
10. Ensure all Medicines Management Technicians are delivering on the duties listed in the medicines management and optimisation duties.
Accountable To:
Head of Medicines Optimisation
Reports To:
Head of Medicines Optimisation
Responsible For:
Pharmacy Technicians
Find out more about working for our organisation here:
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Medicines management and optimisation duties
1. Undertake prescription chart checks in line with SOPs and refer interventions or discrepancies to the appropriate pharmacist or healthcare professional when necessary ensuring that prescriptions are legible, unambiguous and legally acceptable.
2. Conduct ward and clinic level audits, and report results as appropriate.
3. Maintain safe systems of medication supply to wards and teams.
4. Be responsible for the supply of medicines.
5. Complete medicines reconciliation in line with SOPs.
6. Assess suitability, quality and identity of patient’s own medicines (PODs) for extended use on wards and as discharge medicines in line with SOPs and encourage patients relatives or carers to bring in patients own medicines.
7. Monitor stock control and storage of medicines on the wards and at team bases to ensure timely availability whilst minimising waste. Undertake routine statutory storage and controlled drug checks of medicines on wards and in teams.
8. Liaise with wards / teams, pharmacy staff and clinical pharmacists to ensure stock lists are up to date and reflect current and emergency usage in line with trust guidelines.
9. Facilitate discharge through liaison with GP practices, community teams and community pharmacies, to ensure seamless transfer of care and continuity of supply and ensure appropriate use of adherence aids.
10. Liaise closely with other healthcare professionals regarding interface issues affecting patients including GPs community pharmacies and district nurses.
Support and develop consistent standards and practise in medicines management within the organisation
1. The position will have a degree of autonomy to act on individual patient medicine pharmaceutical care, to deliver safety improvements for individual patients. There is an expectation that the post holder will practice within safe limits and always refer to a pharmacist when unsure or when there is a need to resolve complex or more challenging situations.
2. Support the Pharmacists and Head of Medicines Optimisation to ensure that medicines are handled safely and securely within the organisation.
3. Provide advice and input to patients carers staff on issues relating to medicines management.
4. Identify and take action on pharmaceutical issues as they arise.
5. Support investigation and resolution of medicines related incidents.
Manage resources associated with the pharmacy service
1. Participate in regular reviews of organisational structures skill mix and deployment of pharmacy staff to ensure the service is responsive to changing needs and techniques.
2. Promote the clinical and cost-effective use of medicines throughout the organisation.
3. Interpret financial information on drug expenditure for budget holders.
4. Manage resources and identify cost saving efficiencies within any areas of service and discuss with manager to produce action plans.
5. Communicate succinctly and effectively with patients and other healthcare staff. Interventions that produce direct improvements in patient safety will be recorded to demonstrate effectiveness.
People leadership and management
1. Provide inclusive, compassionate and effective leadership for your team by setting clear vision and direction.
2. Develop a culture and environment in which members of staff are encouraged and supported to deliver high- quality services and are supported to innovate and improve services where appropriate.
3. Encourage your team to feel able to raise concerns openly and safely.
4. Support prompt recruitment and participate in the selection and effective induction and onboarding of new joiners to the team.
5. Ensure that all team members have a very positive introduction to the team and a well supported first year.
6. Ensure that key messages are cascaded in your team and that your team are encouraged to put forward suggestions.
7. Show appreciation to your team when they do good work and support them when they are struggling.
8. Consider the individual needs of team members for a healthy work-life balance and think about how their needs can be supported by providing flexible ways of working.
9. Support all team members to keep their mandatory and statutory training up-to-date and identify the learning and development needs of all team members of the team ensuring that everyone has an up-to-date personal development plan (PDP).
10. Ensure all team members receive a constructive assessment of their performance each year and set SMART objectives for the coming year.
Service development and planning
1. Actively seek opportunities for improvement for the services which you and your team provide by identifying research evidence and best practice elsewhere, interpreting/translating and facilitating adaptation for the Trust.
2. Analyse and interpret data to inform the strategic direction of the services which you and your team provide.
3. Ensure multidisciplinary involvement and the use of quality improvement (QI) techniques in service improvement, by negotiating shared solutions, facilitating the resolution of complex or contentious issues and managing any conflict into constructive outcomes.
Personal and professional development
1. Maintain accreditation for the clinical skills relevant to this role.
2. Maintain a portfolio of CPD and undertake an active part in self-directed learning and appropriate training that will contribute to personal and service development.
3. Participate in regular supervision, appraisal and maintain a personal development plan.
Stakeholder involvement
1. Ensure awareness of the many stakeholders to your services (key stakeholders will include all members of your multi-disciplinary team, other teams, service users, families, carers, local communities, other statutory agencies, other healthcare providers etc)
2. Develop and maintain positive relationships with key stakeholders, this may include proactive communications to ensure full involvement and engagement in the delivery of services and aims and objectives.
This advert closes on Sunday 1 Jun 2025
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