Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Customer Service Supervisor
| Dyddiad hysbysebu: | 15 Mai 2025 |
|---|---|
| Cyflog: | £35,750.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Pension Contribution |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Mehefin 2025 |
| Lleoliad: | B1 2SS |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | First Klass Shipping Specialist |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
First Klass Shipping Specialist Ltd, a fast-growing UK-Ghana shipping company, is seeking a Customer Service Supervisor to lead and enhance its service delivery. The role involves managing day-to-day operations, resolving escalated complaints, training and supervising staff, and ensuring top-tier service across both UK and Ghana branches. Key responsibilities include implementing customer feedback systems, maintaining service records, collaborating with logistics and finance teams, ensuring compliance with export and data standards, and reporting on service performance. Candidates should have at least 3 years of supervisory experience in customer service, strong leadership skills, and familiarity with the Ghanaian customer expectations. A degree or equivalent in Business, Customer Service, or Logistics is required.