Customer Service Co-ordinator
| Posting date: | 27 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive Salary + Car/Car Allowance + Benefits |
| Hours: | Full time |
| Closing date: | 25 July 2025 |
| Location: | Birmingham, West Midlands |
| Remote working: | On-site only |
| Company: | Blue Octopus Recruitment Limited |
| Job type: | Permanent |
| Job reference: | LOVL193320 |
Summary
Permanent – Full Time – 37.5 hours
Here at Lovell, we have an exciting opportunity for a Customer Service Co-ordinator to join our Midlands Team in Quinton.
This is a fantastic role for anyone who is keen to progress within the housing industry!
Reporting to our Customer Service Manager, you’ll manage and deliver the administration process relevant to post contract / handover services to purchasers for the completion of defects and release of retentions as appropriate.
It is essential our Customer Service Co-ordinator has previous experience within the housing sector, with a strong customer focus and proven experience of a similar role. With exceptional written and verbal communication skills, you’ll be highly organised and have a keen eye for detail. You’ll be highly motivated, have good problem-solving skills and be fully competent in MS Office. Experience of working in the housing industry is required.
Benefits
Holidays - 26 days
Life Assurance
Pension
Private medical insurance
Ability to purchase additional holiday
Access to discount portal
Cycle to Work scheme and the Lovell Way to EV
Digital GP
Employee assistance programme
Sharesave scheme
As an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.
We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.
The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.
Please refer to the Job Description upon completing your application.
Here at Lovell, we have an exciting opportunity for a Customer Service Co-ordinator to join our Midlands Team in Quinton.
This is a fantastic role for anyone who is keen to progress within the housing industry!
Reporting to our Customer Service Manager, you’ll manage and deliver the administration process relevant to post contract / handover services to purchasers for the completion of defects and release of retentions as appropriate.
It is essential our Customer Service Co-ordinator has previous experience within the housing sector, with a strong customer focus and proven experience of a similar role. With exceptional written and verbal communication skills, you’ll be highly organised and have a keen eye for detail. You’ll be highly motivated, have good problem-solving skills and be fully competent in MS Office. Experience of working in the housing industry is required.
Benefits
Holidays - 26 days
Life Assurance
Pension
Private medical insurance
Ability to purchase additional holiday
Access to discount portal
Cycle to Work scheme and the Lovell Way to EV
Digital GP
Employee assistance programme
Sharesave scheme
As an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.
We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.
The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.
Please refer to the Job Description upon completing your application.