Senior Care Co-Ordinator
| Posting date: | 11 June 2025 |
|---|---|
| Salary: | £29,437.20 per year |
| Additional salary information: | Additional payments for being on Standby |
| Hours: | Full time |
| Closing date: | 11 July 2025 |
| Location: | B32 3BZ |
| Remote working: | On-site only |
| Company: | Midland Mencap |
| Job type: | Contract |
| Job reference: |
Summary
Job Title: Senior Care Coordinator – Domiciliary Care Service
Salary: £29,437.20
Employment Status: 37 Hours Per Week – 2 Year Fixed Term Contract
Responsible To: Deputy Care Manager
Location: Birmingham (Citywide)
Experience - Essential
• Experience working with people with Learning Disabilities.
Desirable
• Experience working within a social care setting.
• Experience of mentoring, supporting and supervising staff.
• Knowledge of the social care sector, NHS services & CQC.
• Experience of audit, quality assurance and standards.
Skills, Abilities & Attributes - Essential
• Ability to support and motivate a team towards set objectives.
• Ability to work on own initiative and provide direction to staff.
• Ability to allocate frontline staff and supervise coordinators.
• Ability to maintain and uphold all policies and procedures.
• Ability to support with interviewing potential frontline staff.
• Ability to oversee and/or carry out staff induction training.
• Ability to communicate effectively with colleagues, citizens,carers,professionals, and other agencies.
• Ability to establish and maintain effective working relationships.
• Ability to complete care plans reviews & risk assessments.
• Well organised, with good literacy and numeracy skills.
• A keen eye for detail and a passion for high standards.
• Strong IT literacy, with the ability monitor and maintain staff & citizen records via a digital case management system.
• An understanding of confidentiality & GDPR.
• Willing to take part in an On-Call rota.
• Flexibility to work evenings, weekends and public holidays.
Training & Qualifications Essential
• NVQ Care Level 3+ or willing to undergo training to achieve this.
Who We Look For
Are you organised, confident and capable of motivating and supporting our team of Care Coordinators?
Do you have an eye for detail, experience of working to high standards in social care and the ability to instil good practice in those around you?
Do you have experience of leading a team, are a clear communicator and a confident manager?
Midland Mencap is looking to recruit a Senior Care Coordinator to support our team of Domiciliary Care Coordinators managing services for adults with learning disabilities in Birmingham.
We place a high value upon integrity, ethical standards, and a commitment to excellence.
Midland Mencap’s Domiciliary Care Service is constantly innovating in our pursuit of delivering the best life outcomes for everyone we support. To achieve these goals, we need individuals who are prepared to drive progress and interact confidently with staff, citizens, families, and professionals.
We seek applications from candidates who thrive in a fast-paced environment and who can bring their skills, high-standards, and care experience to a role where no two days are the same.
What Does A Senior Coordinator Do?
As a Senior Coordinator you are responsible for providing management support to our Care Coordinators.
This role also places a strong emphasis upon quality assurance, auditing and monitoring of standards across our care services.
With the support of the Registered Manager and Deputy Registered Manager:
You’ll have responsibility for checking the quality of service provided by our care staff, conducting supervisions/appraisals, managing rotas, conducting reviews and updating care plans/risk assessments.
This role requires you to ensure that our staff provide outstanding care to adults with a learning disability and that complete and accurate records of a high quality are maintained. Your pattern of work will therefore include planned visits, spot checks, audits and unannounced inspections. You will split your time between our head office in Woodgate Valley and out in the community across Birmingham.
You will monitor staff performance and ensure that the service delivered meets CQC standards and Midland Mencap’s policies.
Importantly you will need to be able to put approved practices in place where issues are identified.
This role requires you to work closely with colleagues to see that citizen, their homes, and health/wellbeing are maintained to a high standard. Good diary management is important too, with the need to organise meetings and update records in a timely manner.
There’s a need to be responsible, confident, and tactful in how you approach tasks and the broad range of citizens, families, and professionals you will encounter in the course of your duties.
Salary: £29,437.20
Employment Status: 37 Hours Per Week – 2 Year Fixed Term Contract
Responsible To: Deputy Care Manager
Location: Birmingham (Citywide)
Experience - Essential
• Experience working with people with Learning Disabilities.
Desirable
• Experience working within a social care setting.
• Experience of mentoring, supporting and supervising staff.
• Knowledge of the social care sector, NHS services & CQC.
• Experience of audit, quality assurance and standards.
Skills, Abilities & Attributes - Essential
• Ability to support and motivate a team towards set objectives.
• Ability to work on own initiative and provide direction to staff.
• Ability to allocate frontline staff and supervise coordinators.
• Ability to maintain and uphold all policies and procedures.
• Ability to support with interviewing potential frontline staff.
• Ability to oversee and/or carry out staff induction training.
• Ability to communicate effectively with colleagues, citizens,carers,professionals, and other agencies.
• Ability to establish and maintain effective working relationships.
• Ability to complete care plans reviews & risk assessments.
• Well organised, with good literacy and numeracy skills.
• A keen eye for detail and a passion for high standards.
• Strong IT literacy, with the ability monitor and maintain staff & citizen records via a digital case management system.
• An understanding of confidentiality & GDPR.
• Willing to take part in an On-Call rota.
• Flexibility to work evenings, weekends and public holidays.
Training & Qualifications Essential
• NVQ Care Level 3+ or willing to undergo training to achieve this.
Who We Look For
Are you organised, confident and capable of motivating and supporting our team of Care Coordinators?
Do you have an eye for detail, experience of working to high standards in social care and the ability to instil good practice in those around you?
Do you have experience of leading a team, are a clear communicator and a confident manager?
Midland Mencap is looking to recruit a Senior Care Coordinator to support our team of Domiciliary Care Coordinators managing services for adults with learning disabilities in Birmingham.
We place a high value upon integrity, ethical standards, and a commitment to excellence.
Midland Mencap’s Domiciliary Care Service is constantly innovating in our pursuit of delivering the best life outcomes for everyone we support. To achieve these goals, we need individuals who are prepared to drive progress and interact confidently with staff, citizens, families, and professionals.
We seek applications from candidates who thrive in a fast-paced environment and who can bring their skills, high-standards, and care experience to a role where no two days are the same.
What Does A Senior Coordinator Do?
As a Senior Coordinator you are responsible for providing management support to our Care Coordinators.
This role also places a strong emphasis upon quality assurance, auditing and monitoring of standards across our care services.
With the support of the Registered Manager and Deputy Registered Manager:
You’ll have responsibility for checking the quality of service provided by our care staff, conducting supervisions/appraisals, managing rotas, conducting reviews and updating care plans/risk assessments.
This role requires you to ensure that our staff provide outstanding care to adults with a learning disability and that complete and accurate records of a high quality are maintained. Your pattern of work will therefore include planned visits, spot checks, audits and unannounced inspections. You will split your time between our head office in Woodgate Valley and out in the community across Birmingham.
You will monitor staff performance and ensure that the service delivered meets CQC standards and Midland Mencap’s policies.
Importantly you will need to be able to put approved practices in place where issues are identified.
This role requires you to work closely with colleagues to see that citizen, their homes, and health/wellbeing are maintained to a high standard. Good diary management is important too, with the need to organise meetings and update records in a timely manner.
There’s a need to be responsible, confident, and tactful in how you approach tasks and the broad range of citizens, families, and professionals you will encounter in the course of your duties.