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Group Insurance Lead

Job details
Posting date: 14 May 2025
Salary: £68,000 to £76,000 per week
Hours: Full time
Closing date: 13 June 2025
Location: Ealing, West London
Remote working: Hybrid - work remotely up to 4 days per week
Company: A2Dominion
Job type: Permanent
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Summary

Group Insurance Lead
Salary: £68,000 - £76,000
Location: Ealing office
Contract: Permanent, 35 hours per week

About us
We’re a UK housing association committed to a new vision – providing homes people love to live in.

With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership.

Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose – delivering more homes and better services for customers.

We’re also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis.

Role Overview
We are looking for a Group Insurance Lead to join our fantastic governance and compliance division. The group Insurance lead will be responsible for leading and managing the Group’s insurance strategy and portfolio including ensuring appropriate levels of cover are in place and claims are efficiently and effectively handled. This role will also lead and manage the wider insurance function and team, including engagement, performance management and personal development.

Key responsibilities:

Insurance matters

Lead the development, implementation, and management of the Group’s Insurance Strategy
Provide strategic and technical support to senior managers on insurance demands and requirements and to challenge and resolve risk transfer requests
Lead and manage the ongoing development of the Group’s complex insurance programme and standalone policies, including renewal and tender negotiations and provide technical and strategic input when reporting options, outcomes and recommendations to the Director of Governance and Compliance, Chief Financial Officer, Executive Management Team and Audit Risk and Assurance committee where appropriate
Responsible for the management of all broker, insurer, consulting and loss adjusting contracts and relationships that are in place to support the groups insurance programmes
Responsible for the identification, review, implementation, and management of new or alternative insurance products
Responsible for presenting accurate risk profile information to insurance providers
Lead annual evaluation and recovery of insurance costs form internal and external stakeholders ensuring that internal budgets are effectively managed and premium recoveries correctly allocated
Lead the development and management of the delivery of communications and training strategies to highlight and influence good practice and continually improve the Group’s risk and insurance culture
Lead the development and ongoing development of systems and procedures for the recording and management of claims made by or against the Group and to regularly report the Group’s claims information to the Executive Management Team and key stakeholders
To act as the Group’s in-house Loss Adjuster to provide technical support and influence in the management of claims and for the approval of under excess insurance losses
Lead the ongoing development of the group’s register of insurances
Business Continuity

Lead the creation and ongoing development the Group’s framework, policy and approach to business continuity
Lead the ongoing development and management of the Governance and Compliance team business continuity plan
To provide technical and strategic advice to Chief Officers, the Executive Management Team and services on business continuity matters affecting the Group
To lead and support as appropriate on business continuity incidents in line with the framework
Lead the mobilisation of incident management teams and to use technical knowledge to support the silver incident management team and report and advise to the gold incident management team
To lead the continued embedding and validation of business continuity to ensure that a robust programme exists across the group
To provide technical and strategic support and to influence senior stakeholders to ensure robust local business continuity plans are in place across the Group
To lead the development and delivery of training to ensure that continued awareness is embedded
Responsible for regularly reporting to the Executive Management Team and Audit, Risk and Assurance Committee on the status of the groups business continuity management programme
More about you

Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
Certified in Insurance, Chartered Institute of Insurance
Membership of the Chartered Institute of Insurance
Certificate in Loss Adjusting, Chartered Institute of Loss Adjusters
Technical and Strategic experience and understanding of insurance and related products
Experience and understanding of insurance market in relation to A2Dominion areas of operation
Understanding of legislative and regulatory background to insurance activities
Significant claims management and analysis knowledge, ideally certified as a Loss Adjuster or senior inhouse claims manager
Choosing us is easy

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

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