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Receptionist/Administrator Lambeth CAMHS

Job details
Posting date: 13 May 2025
Salary: £30,039.00 to £31,088.00 per year
Additional salary information: £30039.00 - £31088.00 a year
Hours: Full time
Closing date: 27 May 2025
Location: Kennington, SE11 6JJ
Company: NHS Jobs
Job type: Permanent
Job reference: C9334-25-0455

Summary

Meeting and greeting patients and visitors Answering phone and email queries Managing and distributing post Managing courier deliveries/collections Reporting maintenance issues, following up any outstanding issues with the appropriate people Maintaining presentation of reception area To add referrals to the Trust patient database within 24 hours of receipt. (j) Trace patient NHS details via the National Tracing System. (k) Oversee the administrative component of the Trust patient database ensuring patient details are updated and accurate at all times, whilst adhering to timescales and data protection. (l) Monitor and update operational data quality information proactively to ensure targets and standards are met. Service Requirements:(a) To provide cover for colleagues, as required, within CAMHS sites.(b) Assist teams with the development of patient information and team leaflets.(c) To attend, and actively participate in, administration team meetings to assist in the implementation and continual review of systems to ensure good practice.(d) May be required to be trained as nominated Fire Warden, First Aider and/or Health and Safety Champion.(e) To assist in service user feedback and PPI.(f) You may be required to work outside of core hours, in line with service need to enable extended opening hours (e.g., two evenings per week).