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Senior Administrator | South London and Maudsley NHS Foundation Trust

Job details
Posting date: 13 May 2025
Salary: Not specified
Additional salary information: £31,944 - £34,937 per annum inclusive of HCAS
Hours: Full time
Closing date: 12 June 2025
Location: Catford, London., SE6 4RU
Company: South London and Maudsley NHS Foundation Trust
Job type: Permanent
Job reference: 7057318/334-NCL-7057318

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Summary


We are looking for aSenior Service Administrator on a permanent basis.



An excellent opportunity has arisen with the Enhanced Recovery Team, an award winning Highly Commended Community Team of the Year.



We are seeking to recruit an approachable, motivated, dedicated and enthusiastic Band 4 AFC Senior Service Administrator to work in the Enhanced Recovery Team (ERT) in Lewishamwith the ability to work independently to tight deadlines.ERT works with people with severe and enduring mental health problems in Lewisham who are mostly in funded placements.You will be educated to at least GCSE standard and have secretarial experience. You will possess excellent administrative, organisational and communication skills and be able to work effectively as part of a multi-disciplinary team (MDT). You will have high skills in Microsoft packages, Teams, Word, Excel and PowerPoint and be proficient in the use of Office365. You will be able to prioritise your own workload and pay good attention to detail. A working knowledge of medical terminology and previous experience of working in a Community Setting within the NHS would be useful.

The working pattern is Monday to Friday from 09.00 am to 5.00pm.

In return our service will provide you with high level of supervision and support during your working career with us.

The post holder will provide admin support to the clinical team and will also provide admin support to various panels in Lewisham, taking minutes, dealing with and managing contracts and invoices for funded placements i.e. Residential and Nursing care homes. You will work with your counterpart in the council with the spreadsheet for the placements, invoices etc. and to provide required data for the funded placements. You would manage e-roster for the team.



The Enhanced Recovery Team (ERT) is based at the Old Town Hall in Catford and works across the Lewisham borough. The Recovery and Social Inclusion model underpins our service philosophy.

The multi-disciplinary team is peripatetic and works with service-users with age group of 18-65 with high support and complex needs. It provides extra external support, and care co-ordination to a range of high support residential projects.

The team is composed of eight care-coordinators, one psychologist, one assistant psychologist, a Senior Service Administrator, a Consultant psychiatrist, two Junior Doctors, a STaR worker and the team leader. The care coordinators are from nursing, social work and OT backgrounds.

ERT works regularly with some specific inpatient and Supported Accommodation settings. Support is also offered to clients and staff teams in other privately owned CQC registered residential settings. Most of these settings are managed separately from the team, or are non-NHS providers.

Key Responsibilities:

1. Provide highly proficient secretarial and administrative support to the service.

2. To deliver a high standard of customer care that is representative of the service and the overall trust’s objectives.

3. Support service-related projects.

4. Assist the service with monitoring, updating and reporting comprehensive service-related activity data.

5. Order and ensure appropriate mechanisms are in place for goods/services provided up to £500.

6. Co-ordinate day to day admin support for the service and assist with the development of administrative processes.

7. To participate in any training and developmental needs as required by the Business Manager/Team Manager.

8. Support the service wide administrative cover arrangements.


This advert closes on Tuesday 27 May 2025

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