5857 - Administrative Officer - Property Chamber - London
| Dyddiad hysbysebu: | 12 Mai 2025 |
|---|---|
| Cyflog: | £28,485 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 28 Mai 2025 |
| Lleoliad: | London, UK |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ministry of Justice |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 5857 |
Crynodeb
Proud to serve. Proud to keep justice going.
Our Administration Officers play a critical role, providing excellent administrative support to service users, judiciary and management.
About us
HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice and is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.
The First-tier Tribunal (Property Chamber) deals with applications, appeals and references relating to disputes over property and land. The Chamber consists of three divisions:
Residential Property – covers disputes that include rent increases for ‘fair’ or ‘market’ rates, leasehold disputes amongst many other matters.
Land Registration – covers disputes that include a change to the land register and applications to correct or cancel certain documents relating to registered land.
Agricultural Land & Drainage – covers disputes that include certain farming tenancies and applications in respect of certain drainage disputes between neighbours.
Over 100 Property Chamber staff operate from 5 regional offices around the country – Birmingham, Cambridge, Havant, London and Manchester – All 5 handle Residential Property cases whilst London also handles Land Registration, and Manchester looks after Agricultural Land and Drainage.
Now is an exciting time to join the Chamber as we’ve recently joined the National Services directorate; with all 5 regional offices now under a single management structure alongside other similar specialist tribunals, providing opportunities to develop and implement change and improvement in processes and service. Additionally, we are preparing for expected increases in work following implementation of the Leasehold and Freehold Reform Act 2024 and the Renters’ Rights Bill currently in preparation for Royal Assent.
We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
Our Chamber’s role is diverse and engaging, reflecting the wide range of our service users. Our teams liaise with landlords, tenants, freeholders, leaseholders, park home residents, and site owners.
You will be handling a variety of appeals, including those against financial penalties imposed by local authorities, disputes over rent increases, leasehold issues, park homes, improvement notices, prohibition orders, licences for houses in multiple occupation, the right to buy your council home, changes to the land register, and matters involving agricultural tenants and landlords. Your role will be crucial in ensuring fair and just outcomes for all parties involved.
Applications can come under the Electronic Communications Code and the Building Safely Act and can also involve corrections or cancellation of certain documents relating to registered land, drainage disputes between neighbours, and permitting valuation officers to enter premises to carry out certain valuations.
Your day-to-day duties will be diverse and dynamic, including but not limited to:
· Processing receipt of new appeals and applications, ensuring receipt of correct fee when appropriate.
· Managing a group of allocated cases from start to finish.
· Maintaining the team email inbox & digital case management system.
· Building digital case files and court bundles.
· Seeking advice and instructions from the Chamber’s judiciary and issuing judicial directions.
· Liaising with parties, judiciary and HMCTS colleagues to set dates and list hearings for appeals/applications.
· Clerking tribunal hearings both remotely by video hearing platform; and in person at HMCTS court and tribunal venues.
· Publishing judicial decisions.
· Handling incoming telephone calls from tribunal users, and responding to queries received via email.
Each task is an opportunity to contribute to our purpose and ensure a smooth and efficient process for all involved.
Your skills and experience
With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers. You’ll have great attention to detail, able to enter information into our database accurately and efficiently, and able and adapt to using various software packages. You’ll enjoy organising your time, prioritising efficiently and multi-tasking in a busy environment.
For a full job description, please read supporting document included below before applying.
Our Administration Officers play a critical role, providing excellent administrative support to service users, judiciary and management.
About us
HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice and is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.
The First-tier Tribunal (Property Chamber) deals with applications, appeals and references relating to disputes over property and land. The Chamber consists of three divisions:
Residential Property – covers disputes that include rent increases for ‘fair’ or ‘market’ rates, leasehold disputes amongst many other matters.
Land Registration – covers disputes that include a change to the land register and applications to correct or cancel certain documents relating to registered land.
Agricultural Land & Drainage – covers disputes that include certain farming tenancies and applications in respect of certain drainage disputes between neighbours.
Over 100 Property Chamber staff operate from 5 regional offices around the country – Birmingham, Cambridge, Havant, London and Manchester – All 5 handle Residential Property cases whilst London also handles Land Registration, and Manchester looks after Agricultural Land and Drainage.
Now is an exciting time to join the Chamber as we’ve recently joined the National Services directorate; with all 5 regional offices now under a single management structure alongside other similar specialist tribunals, providing opportunities to develop and implement change and improvement in processes and service. Additionally, we are preparing for expected increases in work following implementation of the Leasehold and Freehold Reform Act 2024 and the Renters’ Rights Bill currently in preparation for Royal Assent.
We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
Our Chamber’s role is diverse and engaging, reflecting the wide range of our service users. Our teams liaise with landlords, tenants, freeholders, leaseholders, park home residents, and site owners.
You will be handling a variety of appeals, including those against financial penalties imposed by local authorities, disputes over rent increases, leasehold issues, park homes, improvement notices, prohibition orders, licences for houses in multiple occupation, the right to buy your council home, changes to the land register, and matters involving agricultural tenants and landlords. Your role will be crucial in ensuring fair and just outcomes for all parties involved.
Applications can come under the Electronic Communications Code and the Building Safely Act and can also involve corrections or cancellation of certain documents relating to registered land, drainage disputes between neighbours, and permitting valuation officers to enter premises to carry out certain valuations.
Your day-to-day duties will be diverse and dynamic, including but not limited to:
· Processing receipt of new appeals and applications, ensuring receipt of correct fee when appropriate.
· Managing a group of allocated cases from start to finish.
· Maintaining the team email inbox & digital case management system.
· Building digital case files and court bundles.
· Seeking advice and instructions from the Chamber’s judiciary and issuing judicial directions.
· Liaising with parties, judiciary and HMCTS colleagues to set dates and list hearings for appeals/applications.
· Clerking tribunal hearings both remotely by video hearing platform; and in person at HMCTS court and tribunal venues.
· Publishing judicial decisions.
· Handling incoming telephone calls from tribunal users, and responding to queries received via email.
Each task is an opportunity to contribute to our purpose and ensure a smooth and efficient process for all involved.
Your skills and experience
With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers. You’ll have great attention to detail, able to enter information into our database accurately and efficiently, and able and adapt to using various software packages. You’ll enjoy organising your time, prioritising efficiently and multi-tasking in a busy environment.
For a full job description, please read supporting document included below before applying.