Breastfeeding Peer Support Group Facilitator
| Posting date: | 07 May 2025 |
|---|---|
| Salary: | £12.60 per hour |
| Additional salary information: | £12.60 an hour |
| Hours: | Full time |
| Closing date: | 20 May 2025 |
| Location: | Liverpool, L36 1XH |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | U0129-25-0012 |
Summary
MAIN PURPOSE To facilitate Breastfeeding Peer Support drop in groups at local childrens centres across Knowsley. This post will: Facilitate weekly drop-in Breastfeeding Peer Support groups across Knowsley to support annual leave and staff sickness when required. Provide support for the service when required e.g. handling telephone calls and messages, electronic communication and updating patient records on our system. To use our patient data management system Promote the service at local events. SUMMARY OF RESPONSIBILITIES AND DUTIES Pre-arranged Breastfeeding Peer Support Groups running weekly in different areas of Knowsley to make it accessible for all Knowsley families. To use the internal clinical IT system to manage our patient data. Provide day to day support for the service e.g. handling telephone calls/messages, electronic communication and updating patient recordsEscalate patient issues and concerns to specialist teams when needed, using agreed mechanisms to document need, action and result, recognising skills boundaries. when needs exceed the skills and competencies. Utilise a range of communication methods including digital technologies, telephone, email, and text to ensure patient-led support is proportionate to individual need. Take lead to organise day to day tasks and resources management. Be compliant with all relevant policies, procedures, and guidelines, including the appropriate code(s) of conduct associated with this post; maintain awareness of safeguarding issues, report and acting on concerns in accordance with Everyone Health and Local Authority policies and procedures. Take responsibility for own CPD and participate in Everyone Healths induction, training and continual professional development as required; recognise and work within own competence and professional code of conduct. Prioritise, organise and manage own workload in a manner that maintains and promotes high quality. Be an ambassador for the Knowsley services, promoting the service to members of the public and other stakeholders/ partners, where appropriate. Attend community venues weekly and when events are being held. Manage and check the NHS Mailbox and liaise with each relevant team member. Update patient spreadsheets. PERSON SPECIFICATION 1. SKILLS & ABILITIES Excellent communication skills written, verbal and non-verbal, and listening skills. To be able to use Microsoft Office Sound interpersonal skills with proven ability to work effectively with all levels of colleague, staff representatives, managers, external agencies and service providers. Keep accurate records to provide data and monitoring information. Ability to write down information in clear accurate English. Emotionally sensitive and empathetic to members of the public accessing our service. Methodical and highly organised approach to work. Able to carry out regular, systematic tasks repeatedly. The ability to work independently and as part of a team. Be able to plan own time effectively and prioritise activities around the needs of the team and individuals in the community. Respond effectively to referrals in line with agreed service protocols. Computer literate ability to maintain and monitor information systems. Flexible and adaptable approach to working. Value and respectful of other people regardless of background or circumstances.