Customer Service Representative - Dutch Speaking
| Posting date: | 07 May 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 28 May 2025 |
| Location: | Wakefield, West Yorkshire, WF2 9SA |
| Company: | GI Group Main Account |
| Job type: | Permanent |
| Job reference: | SK250507243052_1746604633 |
Summary
Customer Service Representative - Dutch Speaking
Wakefield
Mon- Fri 37.5 hours Hybrid 2 days working from home
Looking for a Dutch-Speaking Customer Service Representative - Join Our UK Team!
Are you fluent in Dutch and passionate about delivering exceptional customer support? We're on the lookout for a dynamic and friendly Dutch Customer Service Representative to join our growing team in the UK. Whether you're a native speaker or bilingual, this is a fantastic opportunity to work in a supportive, international environment where your language skills will shine.
Dutch-speaking Customer Service Representative responsibilities:
* Dealing with customer enquiries over the telephone and via email - must be able to respond in Dutch
* Prioritise customer requests (orders, samples, information, claims, complaints)
* Ensure customer issues are dealt with professionally and in a timely manner
* Accurate updating of records and maintenance
* Meet performance targets and team goals
* Collaborate with other team members to resolve issues
* Escalate errors or mistakes as soon as identified, apply all necessary corrective measures, and propose corrective actions
Dutch-speaking Customer Service Representative required skills:
* Ability to prioritise and undertake numerous tasks simultaneously
* Ability to record information accurately
* Previous experience in customer service
* Experience in Salesforce
* Excellent written and verbal communication in both English & Dutch
* Strong problem-solving abilities and attention to detail
* The ability to work independently and as part of a team
* Excellent communication and interpersonal skills
* Proficiency in using customer service software and Microsoft Office Suite
Dutch-speaking Customer Service Representative Shift:
* Mon - Fri 37.5 hours Hybrid 2 days per week
Dutch-speaking Customer Service Representative benefits:
* 25 days holiday plus 8 bank holidays
* Hapi Employee benefits
* Free on - site parking
To be considered for this role as a Customer Service Representative Dutch - Speaking, please apply directly to the Gi Group, Central Recruitment Team!
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Should you require any support or assistance, please contact your local Gi Group office.
Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.
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