PT Business Support Officer
| Dyddiad hysbysebu: | 02 Mai 2025 |
|---|---|
| Cyflog: | £12.85 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Mai 2025 |
| Lleoliad: | Poole, Dorset, BH17 7RP |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | Bournemouth 5266528 |
Crynodeb
What's involved with this role:
Temporary PT Business Support Officer
Bournemouth 5266528
Office based, no home or hybrid working option.
Please do not apply for this role unless your CV meets the following general requirements, as well as the more specific ones listed further down the ad:
You must be UK based and have the right to work in the UK.
For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
This is a temporary role. Please do not apply if you are seeking a permanent position.
Enhanced DBS disclosure required for this role.
Key Requirements:
Proficiency in Microsoft Office and good computer skills.
Knowledge of Care Technology and experience with Community Alarms/Telecare.
Experience working with vulnerable adults and carers.
Background in customer service or administrative roles.
Excellent written, communication, and interpersonal skills.
We are seeking a Business Support Officer to join our Telecare and Out of Hours Administrative Team. This important role will help us provide a high-quality 24-hour telecare service, supporting vulnerable adults and their carers.
As a Business Support Officer, the successful candidate will play a key role in ensuring that data is accurately maintained, invoices are processed, stock is ordered, and clients are supported with billing and other inquiries.
Key Responsibilities:
Provide administrative support to the Telecare and Out of Hours Teams.
Maintain accurate client data, including hire agreements, personal details, and billing information.
Process financial data, including raising invoices, managing recurring billing, and handling credits and refunds.
Order and maintain stock and supplies, including receipting invoices.
Handle client billing inquiries and follow debt recovery processes for outstanding accounts.
Support performance tracking and identify improvement opportunities.
Process returned Telecare equipment and maintain archived data.
Develop effective relationships with stakeholders and support quality customer service.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion.
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Job Ref: Bournemouth 5266528
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.