Senior Digital Service Assessor
Dyddiad hysbysebu: | 30 Ebrill 2025 |
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Cyflog: | £55,557 i £71,675 bob blwyddyn |
Gwybodaeth ychwanegol am y cyflog: | National: £55,557 - £66,058 London: £61,089 - £71,675 For further details on salary please see the 'Benefits' section |
Oriau: | Llawn Amser |
Dyddiad cau: | 11 Mai 2025 |
Lleoliad: | LS2 7UA |
Cwmni: | Government Recruitment Service |
Math o swydd: | Parhaol |
Cyfeirnod swydd: | 401966/2 |
Crynodeb
As a Senior Digital Service Assessor you will ensure DWP services and those of it’s Arm’s Length Bodies, comply to the Government’s Service Standard for delivery of high quality services aligned to Government spend controls.
You will undertake assessments for high complexity and high risk services, communicating outcomes and championing the Standard across DWP and Digital. You will play a key role as an ambassador of the Service Standard and actively contribute in a range of forums, meetings, networks, conferences and online communities to increase its eminence.
The Service Standard assurance function provides an exciting opportunity to ensure the needs of users are really understood and are appropriately reflected in the design and delivery of brilliant digital services. A key element of this role is helping service teams to do the right things, in the right way, at the right time.
Working as Senior Digital Service Standard Assessor, you will:
- Build strategic relationships which enable you to influence both departmental and wider government strategy, particularly in relation to the design and delivery of quality services able to positively improve experience for citizen and internal users.
- Lead assessments of large and complex services, applying assessment methods and approaches to determine if services comply with the Digital Service Standard.
- Communicate outcomes of assessments enabling stakeholders to understand how the Digital Service Standard supports government transformance and applies to their work and what they can do to comply with it.
- Produce briefings and reports clearly describing a service's state of readiness to proceed to the next delivery stage, actively contributing to key governance decisions.
- Provide advice, guidance and training to digital colleagues and leadership on the Service Standard.
- Assess options and likely consequences of assessment outcomes and provide a recommendation based on full analysis of available information.
- Build strategic relationships to influence departmental strategy and that of other government departments to ensure design and delivery of quality services which comply with the Service Standard requirements.
- Enhance your personal development through studying for professional qualifications and by contributing to a range of collaboration forums, meetings, networks, conferences and online communities, both internally within DWP and more widely across government.
- A key part of the role is communicating Service Standard assessment outcomes and championing the Standard within DWP Digital, more widely across DWP and with its Arm’s Length Bodies – in doing so you will be playing a critical role in maturing both individual and organisational capability.
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