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Customer Solutions Consultant

Job details
Posting date: 28 April 2025
Salary: £25,480 per year
Additional salary information: £34,270 OTE (£25,480 basic + Bonus (uncapped bonus potential)
Hours: Full time
Closing date: 28 May 2025
Location: Rotherham, South Yorkshire
Remote working: On-site only
Company: Red Dot Commercial Limited
Job type: Permanent
Job reference: RDC0325

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Summary

Our team is expanding! We need Customer Solutions Consultants who love solving problems, strengthening customer bonds, and boosting revenue through value-based upselling.

Primary Responsibilities:

Answer inbound client calls and inquiries.

Analyze client needs and offer relevant solutions.

Proactively work to retain clients considering cancellation.

Drive upsells to enhance customer satisfaction and loyalty.

What We're Looking For:

Experience in customer service and/or sales environments.

Strong ability to empathize and connect with clients.

Resilient, motivated, and target-oriented.

Why You'll Love It:

£25,480 starting salary, with unlimited earning potential

40-hour workweek with shifts planned one month in advance

Health, dental, and wellbeing perks

In-depth training and career growth support

This role is based on-site in Rotherham, S63 – 5x 8-hour shifts/week.

Apply now and turn your people skills into a high-earning career!

Apply for this job