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Transport Coordination

Crynodeb

Transport Coordination / Part time

Location: Southampton

Date: 28/04/2025 2 months

Shift Pattern/ Hours : PART-TIME Monday & Wednesday 08:00 to 17:00, Tuesday 3,7 hours

Total: 18.50 hours per week

Salary: £18.72 per hour

The role:

Manage the senior operational provision for the School Travel Service and junior staff to support service delivery.

What you will be responsible for:

Provide safe, efficient, and effective school travel services for children and persons from 5-25 years of age,
Lead the planning and daily management of effective travel arrangements,
Take a lead for maintaining records in the school travel database
Answer enquiries, in particular more complex enquiries escalations, and manage issues including timings, amendments, cancellations, client behaviour, driver behaviour, complaints, incidents/accidents, safeguarding issues etc. liaising with internal/external stakeholders as appropriate.
On a rota basis, provide AM and PM office cover to support the early morning and late afternoon travel arrangements.

Requirements:

Experience of operational school travel services, or similar, working with a range of suppliers and delivery partners.
Problem solving skills working in pressured environments.
Records management and maintenance of databases.
Small team management, including recruitment, goal setting and performance review.
Experience of service delivery in accordance with service level agreements and/or customer service standards.
Excellent communications skills with internal and external stakeholders

If you would like to apply, please send your CV or contact Melissa at +442920034975

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.