Mortgage Administrator
| Dyddiad hysbysebu: | 17 Ebrill 2025 |
|---|---|
| Oriau: | Rhan Amser |
| Dyddiad cau: | 17 Mai 2025 |
| Lleoliad: | Cardiff, Cardiff County |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 1 diwrnod yr wythnos |
| Cwmni: | Eden Hawk Financial Solutions (a trading style of DHG Property Finance Ltd) |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
As part of the Mortgage Administration team, you will be responsible for addressing clients' needs through effective communication and accurate administration. The team is dedicated to delivering an exceptional client experience, meeting expectations, and providing support to the Mortgage Brokers.
Daily Duties Include:
• Efficiently handling all client enquiries.
• Preparing refreshments for client and company meetings.
• Proactively managing day-to-day administration tasks, including transacting mortgage cases onto the system and supporting brokers and clients throughout the application process.
• Liaising with providers to ensure seamless service delivery.
• Competently using various software packages for data entry and monitoring the company client database.
• Providing efficient client relations support through regular communication.
• Coordinating and implementing office procedures
• Sorting and distributing incoming post and organising outgoing post.
• Booking meeting rooms and conference facilities as needed.
Ideal Candidate Attributes:
We are looking for someone who has worked in a role focused on client care, ideally within a professional services setting. You should be adept at nurturing clients, providing a professional service, and engaging with clients. A natural communicator, you will have:
• Proven experience in administration.
• Meticulous attention to detail and accuracy.
• Organised and self-motivated.
• Exceptional customer service skills with a flexible and adaptable approach.
• IT literate.
• Personable, presentable, and punctual.
• Excellent communication and interpersonal abilities.
Daily Duties Include:
• Efficiently handling all client enquiries.
• Preparing refreshments for client and company meetings.
• Proactively managing day-to-day administration tasks, including transacting mortgage cases onto the system and supporting brokers and clients throughout the application process.
• Liaising with providers to ensure seamless service delivery.
• Competently using various software packages for data entry and monitoring the company client database.
• Providing efficient client relations support through regular communication.
• Coordinating and implementing office procedures
• Sorting and distributing incoming post and organising outgoing post.
• Booking meeting rooms and conference facilities as needed.
Ideal Candidate Attributes:
We are looking for someone who has worked in a role focused on client care, ideally within a professional services setting. You should be adept at nurturing clients, providing a professional service, and engaging with clients. A natural communicator, you will have:
• Proven experience in administration.
• Meticulous attention to detail and accuracy.
• Organised and self-motivated.
• Exceptional customer service skills with a flexible and adaptable approach.
• IT literate.
• Personable, presentable, and punctual.
• Excellent communication and interpersonal abilities.