Senior Business Support Officer - SEND
| Posting date: | 15 April 2025 |
|---|---|
| Salary: | £13.26 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 14 May 2025 |
| Location: | Bournemouth, BH2 6DY |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Bournemouth 5266222 |
Summary
What's involved with this role:
Temporary Senior Business Support Officer - SEND
Ref number: Bournemouth 5266222
Please do not apply for this role unless your CV meets the following general requirements, listed below:
You must be UK based and have the right to work in the UK.
Your commute to the place of work must be less than 1 hour.
This is a temporary role. Please do not apply if you are seeking a permanent position.
Basic DBS disclosure required
Skills & Experience:
A Level qualification, NVQ 3 in Business Administration or equivalent experience.
Excellent knowledge of ICT tools including MS Office and other relevant programs.
Knowledge of database management and production of reports.
A good understanding of complex work practices, processes and procedures within the specified area of work.
Experience and excellent skills in preparing clear and succinct meeting notes.
Experience in diary management for Senior Officers to organise large meetings and events.
Experience of providing administrative support and working with a range of partnership organisations such as other LA’s or Health Partners.
Ability to communicate with a range of internal and external stakeholders to resolve and escalate complex issues in a professional manner.
What's involved with this role: As a Senior Business Support Officer, you will play a crucial role in providing essential guidance and technical support at an advanced level of knowledge in that area, fostering development, and championing new systems and ways of working.
Key duties:
Provide clear guidance, coaching, and technical support to team members, enhancing collective skills and overall performance within established guidelines.
Deliver exceptional customer service through effective call handling, resolving complex or escalated queries with professionalism, accuracy, and empathy.
Organise and support complex multi-agency meetings, capturing decisions accurately and summarising key points to ensure clear communication and accountability.
Uphold strong knowledge of procedures while ensuring high accuracy in data entry across spreadsheets and internal systems.
Collect, analyse, and interpret diverse data to extract insights, support decision-making, and monitor service performance effectively.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion.
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Job Ref: Bournemouth 5266222
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.