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Wrest Park Supervisor

Job details
Posting date: 09 April 2025
Salary: £28,494 per year, pro rata
Hours: Full time
Closing date: 25 April 2025
Location: Silsoe, Bedford
Remote working: On-site only
Company: English Heritage
Job type: Permanent
Job reference:

Summary

No history background? No problem. What is important to us is a passion for people and excellent customer service. We are looking for a leader who enjoys working alongside their team and understands what it takes to deliver an engaging visitor experience to a diverse audience. If this sounds like you, then join our team at Wrest Park and play your part in helping visitors experience more of England's captivating past and preserve it for generations to come.

As Wrest Park Supervisor, you'll know what excellent visitor experience looks like and will motivate your team to deliver. You'll be innovative in optimising every opportunity to generate income as well as achieving all site performance targets, including retail and membership, through target setting, training and coaching your team in active selling. You'll also be involved in engaging the local community with what's happening on site as well as championing inclusivity and diversity. Wrest Park is host to many events, venue hire and public programming activity as well as a popular holiday cottage and you will be responsible for supporting the smooth running of these whilst ensuring the daily operations are in hand. This role also encompasses following health and safety procedures and will be responsible for the safety and security of the historic site as well as those who work and visit.

We are looking for someone who can bring their experience of providing excellent customer service and strong staff supervisory skills as well as being able to work independently. You will be able to demonstrate exceptional organisational skills and also be a confident communicator, having strong interpersonal skills with both visitors and colleagues.

Please see full job description on our website. We would be delighted to hear from you, if you would like to talk to us about this role before you apply, please contact Connie Main, Wrest Park Manager, on connie.main@english-heritage.org.uk

Everyone is welcome at English Heritage and we are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible.