Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Rent Income Officer - Housing

Dyddiad hysbysebu:	08 Ebrill 2025
Cyflog:	£20.86 yr awr
Gwybodaeth ychwanegol am y cyflog:	per hour PAYE
Oriau:	Llawn Amser
Dyddiad cau:	07 Mai 2025
Lleoliad:	Kensington, London, W11 4AT
Cwmni:	Triumph Consultants Ltd
Math o swydd:	Dros dro
Cyfeirnod swydd:	K&C 5265738

Crynodeb

What's involved with this role:

Ref number: K&C 5265738
Job Title: Temporary Rent Income And Financial Inclusion Officer - Housing Team

Please do not apply for this role unless your CV meets the following general requirements, as well as the more specific ones listed further down the ad:

You must be UK based and have the right to work in the UK.
For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
This is a temporary role. Please do not apply if you are seeking a permanent position.



Skills & Experience required:

Previous experience of working in a housing role with knowledge of public sector housing issues

Knowledge of rent arrears issues.

Customer service experience skills

Ability to draft memos, letters and reports to a good standard.
Ability to communicate and negotiate effectively with residents, colleagues and workers in other agencies.

Ability to keep accurate records.

Understanding of housing and welfare benefits - desirable

Housing related degree/qualification - desirable

What's involved with this role:

The Temporary Rent Income And Financial Inclusion Officer - Housing Team will deliver an effective rent income collection and recovery service in accordance with legislation, the Council’s policies, performance standards /targets and customer satisfaction requirements.

Key Responsibilities:

To maximise rent collection in line with targets by making arrangements to recover rent arrears and to enforce related tenancy conditions with emphasis placed on early intervention
To monitor tenants’ rent accounts including parking accounts and take prompt action in accordance with the Councils rent collection procedures to prevent the accumulation of debt and homelessness
Creation and management of use and occupation accounts, ensuring effective transfer of payments and regular monitoring of cases
To provide advice on housing and other welfare benefits to tenants and assist them in maximising income and benefit entitlement
To keep up to date with changes to legislation and in particular the impact of Welfare Reform on both tenants and the organisation.
To assist vulnerable tenants through referring to internal and external support agencies, where appropriate, to ensure that tenancies can be sustained and tenant’s needs are met.
To be responsible for preparing timely and accurate reports on arrears case and attend Court, prepare all relevant Court papers, and represent the Council on individual arrears and possession cases
To conduct interviews and/or undertake home visits to tenants in connection with matters relating to rent payment and the recovery of arrears


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.



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Job Ref: K&C 5265738


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.