Dewislen
Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Visitor Experience Officer

Manylion swydd
Dyddiad hysbysebu: 05 Ebrill 2025
Cyflog: £24,027 i £25,183 bob blwyddyn, pro rata
Oriau: Llawn Amser
Dyddiad cau: 21 Ebrill 2025
Lleoliad: Lincoln, Lincolnshire
Gweithio o bell: Ar y safle yn unig
Cwmni: Lincolnshire County Council
Math o swydd: Parhaol
Cyfeirnod swydd:

Crynodeb

Lincoln Castle is an award-winning heritage visitor attraction and we are looking for engaging people who will enjoy working in a fast -paced environment.

Working with a great team, you'll welcome visitors and help them to explore the site and talk to them about the Castle's rich and wonderful history. You'll demonstrate excellent people skills and put these into practice selling admission tickets, working in our shop and exhibition spaces.

Lincoln Castle is a truly unique place to work but this will be a demanding role and you will need to be confident working to performance targets.

This role operates on a rota system covering 35 hours per week, including some evening and weekend shifts to ensure our visitors have the best experience at Lincoln Castle.

About you
You'll have experience in customer service and sales, a great eye for detail and a genuine interest in Lincoln Castle and the visitor attraction industry.

Above all else, you will make sure that every single person who visits the site has an unforgettable experience and will want to come back and visit us time and time again.

About Our Offer


Competitive Salary that matches your skills and expertise
Green Book Local Government Terms
Top-Tier Pension Scheme with up to 24% employer contributions
Generous benefits like salary sacrifice for cars via Tusker — Drive a better car through Salary Sacrifice, plus discounts on amazing products and services across top brands with our partner Pluxee: Employee Benefit, Reward, Recognition & Incentives
Work-Life Balance with a Full -Time 37-hour work week, flexible hours, and hybrid options
Generous leave allowance — minimum 25 days leave to start, plus bank holidays, with the chance to buy more
Free Financial Wellbeing Advice to support your future.
Join us for a fulfilling career that offers so much more than just a job!

Further details can be found here: Rewards and benefits – Lincolnshire County Council

If this sounds like the role for you, then please read through the full Job Description, before clicking apply! If you would like to know more about Lincolnshire County Council and our current vacancies then click on over to www.lincolnshire.gov.uk.

Applications will close on 21st April 2025 and interviews will take place on or around 1st May 2025

For a confidential and informal discussion about the role please contact:

Rachel Mayne via email rachel.mayne@lincolnshire.gov.uk

Best of luck with your application

All candidates are advised to read the attached job information pack prior to making an application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.