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Application Support Analyst (Mosaic Migration)
| Posting date: | 13 March 2025 |
|---|---|
| Salary: | £310.87 per day |
| Additional salary information: | per day PAYE |
| Hours: | Full time |
| Closing date: | 11 April 2025 |
| Location: | WEMBLEY, LONDON, HA9 0FJ |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Brent 5264323 |
Summary
What's involved with this role:
Interim Application Support Analyst (Mosaic Migration)
Job Ref: Brent 5264323
Pay Rate: £310.87 per day PAYE
Hours per week: 36 Monday - Friday, normal working hours
Role Length: This opening assignment is for 3 months
City: WEMBLEY, LONDON
As an Application Support Analyst, you will lead end-to-end system workflow reviews, identifying pain points and key areas for improvement. Working closely with the IT service lead, you’ll design and implement streamlined workflow solutions to enhance efficiency.
Key duties:
Conduct system workflow reviews to identify inefficiencies and improvement opportunities in the Mosaic system.
Collaboration with the IT service leads to design and implementation of optimized workflow solutions.
Provide ongoing support for Mosaic, troubleshooting and resolving system issues.
Assist with data migration tasks, ensuring accurate and efficient transfer of information.
Deliver training and support to internal teams on Mosaic functionalities and best practices.
Monitor system performance, producing reports to track progress and identify areas for further improvement.
Ensure compliance with data security and regulatory standards during system migration and updates.
Key requirements:
Relevant technical qualifications or certifications in IT, systems
In-depth knowledge of the Mosaic social care system and its applications within local authority settings.
Knowledge of data migration best practices and tools, particularly for complex social care systems like Mosaic.
Strong understanding of system migrations and data transfers, particularly in the context of software upgrades or transitions.
Proven experience in providing application support, particularly within the public sector or social care environments.
Experience with software testing, user acceptance testing (UAT), and issue resolution.
Strong problem-solving skills to address system issues and ensure a seamless user experience.
Ability to analyze complex workflows and system structures, identifying inefficiencies and recommending solutions.
High level of accuracy and attention to detail when handling data, configuring systems, and documenting changes.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion.
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Job Ref: Brent 5264323
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.