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Ealing Podiatry Administrator

Manylion swydd
Dyddiad hysbysebu: 14 Chwefror 2025
Cyflog: £28,622.00 i £30,225.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: £28622.00 - £30225.00 a year
Oriau: Llawn Amser
Dyddiad cau: 20 Chwefror 2025
Lleoliad: Ealing, W13 9NZ
Cwmni: NHS Jobs
Math o swydd: Parhaol
Cyfeirnod swydd: C9333-25-0276

Crynodeb

To deal with telephone enquiries from health professional, services users and their families, carers and team members, some of whom are anxious or have cultural or language difficulties. To process service specific referrals within the timeline agreed to avoid breaches. Provide information and advice to service users, over the telephone, face to face and/or in writing about their appointments or sign post to clinicians. To deal with telephone enquiries in an informed and sympathetic manner, taking and passing on messages promptly and action where necessary. To regularly access generic email systems responding to and actioning queries To provide administrative cover where required across ECP services. To be able to meet deadlines and manage time effectively. To book interpreter's or transport where required to ensure equity of access for patients. To format and send out letters as appropriate. To undertake any other task as required commensurate with the grading of this post On occasions you maybe required to cover front of house (reception) which may include opening and closing of the reception area.