Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Housing Officer
| Dyddiad hysbysebu: | 13 Chwefror 2025 |
|---|---|
| Cyflog: | £35,235 i £37,035 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Chwefror 2025 |
| Lleoliad: | Ipswich, Suffolk |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ipswich Borough Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | REQ00926 |
Crynodeb
Tenancy Services are currently seeking to recruit 4 Housing Officers within the Tenancy Management Team on a permanent basis.
This is an ideal opportunity you to further develop your skills in a high paced tenancy management environment. The role involves working with tenants and taking a multi-agency approach to help them to successfully sustain their tenancy.
If you have experience in working in a customer focussed environment and are looking for your next career move this could be your next step.
This is a varied and busy role requiring you to achieve stretching targets around property visits, tenancy and estate management including Anti-Social Behaviour case management as well as empty property turnaround.
In order to ensure you make the most of this experience we will provide you with on-going support within the team as well as on-going training.
Hours of work are 37hrs per week, Monday to Friday.
The Housing Officer team are based in Grafton House, but Ipswich Borough Council operates an agile working policy and a large proportion of the work will be out visiting your customers. We operate a Duty Rota where Housing Officers are available to answer queries.
Being educated to A level or equivalent and ideally holding or working towards a CIH Professional Qualification, you will also need a valid driving licence and be able to climb stairs, in order to visit customers in their homes. Previous experience in this role or a similar role would be advantageous.
You will need to demonstrate good communication skills, as well as showing excellent organisational skills to be able to prioritise and plan your own workload using a variety of computer systems.
You will also need to stay Professional whilst being calm and positive when faced with challenging situations and be able to build strong and effective relationships with a wide range of customers and Partner Agencies.
As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
For more information about this role please contact Natasha Mason, Neighbourhood Team Manager on (01473 433373) or via email (Natasha.Mason@ipswich.gov.uk).
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role Job Description and Person Specification
Interviews will be held on week commencing 5th March 2025.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications
Please note CVs are not accepted.
This is an ideal opportunity you to further develop your skills in a high paced tenancy management environment. The role involves working with tenants and taking a multi-agency approach to help them to successfully sustain their tenancy.
If you have experience in working in a customer focussed environment and are looking for your next career move this could be your next step.
This is a varied and busy role requiring you to achieve stretching targets around property visits, tenancy and estate management including Anti-Social Behaviour case management as well as empty property turnaround.
In order to ensure you make the most of this experience we will provide you with on-going support within the team as well as on-going training.
Hours of work are 37hrs per week, Monday to Friday.
The Housing Officer team are based in Grafton House, but Ipswich Borough Council operates an agile working policy and a large proportion of the work will be out visiting your customers. We operate a Duty Rota where Housing Officers are available to answer queries.
Being educated to A level or equivalent and ideally holding or working towards a CIH Professional Qualification, you will also need a valid driving licence and be able to climb stairs, in order to visit customers in their homes. Previous experience in this role or a similar role would be advantageous.
You will need to demonstrate good communication skills, as well as showing excellent organisational skills to be able to prioritise and plan your own workload using a variety of computer systems.
You will also need to stay Professional whilst being calm and positive when faced with challenging situations and be able to build strong and effective relationships with a wide range of customers and Partner Agencies.
As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
For more information about this role please contact Natasha Mason, Neighbourhood Team Manager on (01473 433373) or via email (Natasha.Mason@ipswich.gov.uk).
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role Job Description and Person Specification
Interviews will be held on week commencing 5th March 2025.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications
Please note CVs are not accepted.
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