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External Account Manager

Manylion swydd
Dyddiad hysbysebu: 04 Chwefror 2025
Cyflog: £11.44 i £13.44 yr awr
Gwybodaeth ychwanegol am y cyflog: Competitive
Oriau: Llawn Amser
Dyddiad cau: 05 Mawrth 2025
Lleoliad: Newbridge, Midlothian, EH28 8LF
Cwmni: evo Group
Math o swydd: Parhaol
Cyfeirnod swydd: 1074783

Crynodeb

Location: Scotland

Job type: Permanent

Summary of role:

The External Account Manager will deliver a high-level of service to all potential and existing customers for Banner Business Solutions t/a Complete whilst increasing sales, product lines, profitability and developing long-term business relationships. In addition to developing new business and maximise sales through pro-active visits.

Key activities will include developing new business (prospecting/switch activities), customer development (activation/retention/contracts/terms), increase 'share of wallet' (preferred supplier/maximise spend), marketing support (outbound promotions/maximise take-up).

The responsibilities include but are not limited to:

  • Identifying new business opportunities for Banner Business Solutions t/a Complete at all times and prospect for new business everyday through outbound telesales activity
  • Identifying opportunity to quote and send the same day
  • Proactively increasing the Banner Business Solutions t/a Complete product range sold into each customer
  • Understanding and fully utilising sales tools provided in order to maximise the full potential and spend of each customer
  • Achieving an initial gross profit margin
  • Achieving initial new business sales target
  • Achieving increased sales of an agreed percentage on existing customers
  • Ensuring all computerised records are kept up to date
  • Following and achieving weekly and monthly objectives
  • Actively supporting all Banner Business Solutions t/a Complete marketing campaigns/outbound promotions by maximising take up where possible

Skills, knowledge and qualities required:

The ideal candidate will possess the following:

  • Experience in a similar role would be beneficial
  • Proficient in accurately pricing, maximising profitability whilst protecting GP%
  • Proficiency in Microsoft Office for Windows (Outlook, Word and Excel)
  • The ability to multitask, be organised, agree priorities and meet deadlines
  • The ability to adapt to change
  • Excellent verbal and written communication skills
  • Sound knowledge of customer base, customer needs and sales cycle an advantage
  • Knowledge of the Office Supplies industry or FMCG Marketplace is preferable.

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