Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Library, Digital and Resident Advisor
| Dyddiad hysbysebu: | 03 Chwefror 2025 |
|---|---|
| Cyflog: | £22,216 i £24,569 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Chwefror 2025 |
| Lleoliad: | Maidenhead, Windsor & Maidenhead |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Royal Borough of Windsor and Maidenhead |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
We have a great opportunity for a Library Advisor to join us!
This is a full-time permanent role based at Maidenhead Library but with a requirement to cover all libraries within the Borough. The salary is £22,216 - £24,569 per annum.
About us:
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The library service takes pride in its exceptional team of dedicated professionals who are passionate about providing quality library services to the community.
This is an excellent opportunity for an enthusiastic Library Advisor to join our Library and Resident Contact (Face to Face) team.
The Role:
As part of the wider Library and Resident Services Team you will have a key role in delivering day to day library and council services at RBWM libraries.
Your role will involve:
Delivering excellent customer service to library customers patiently and empathetically, understanding that all customer interactions make a difference
Dealing with enquiries including council customer services and general community signposting and support services
Assisting customers with digital support
Supporting and delivering library events
What we are looking for:
Someone who loves helping people
An understanding of the value of the public library service to communities and individuals
Excellent digital skills and the ability to show people how to use a variety of digital devices
A love of books and reading
Ability to work at any location in the Borough sometimes single staffing.
Ability to carry boxes of books, pushing loaded book trolleys and being on your feet for extended periods of time.
Exceptional patience, adaptability and emotional intelligence
What we offer:
32 days annual leave plus bank holidays and option to purchase more.
Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
Free employee parking close to the libraries.
Give As You Earn scheme.
Instant Reward Scheme to recognise and reward innovative achievement.
Employee Assistance Programme providing counselling, advice and information.
Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: w/c 17 February 2025
If you wish to discuss this position informally, please contact Maggie Ross, Library and Resident Contact Team Leader - Operations, Partnerships and Community Development: 01628 796461; Maggie.ross@RBWM.gov.uk
This is a full-time permanent role based at Maidenhead Library but with a requirement to cover all libraries within the Borough. The salary is £22,216 - £24,569 per annum.
About us:
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The library service takes pride in its exceptional team of dedicated professionals who are passionate about providing quality library services to the community.
This is an excellent opportunity for an enthusiastic Library Advisor to join our Library and Resident Contact (Face to Face) team.
The Role:
As part of the wider Library and Resident Services Team you will have a key role in delivering day to day library and council services at RBWM libraries.
Your role will involve:
Delivering excellent customer service to library customers patiently and empathetically, understanding that all customer interactions make a difference
Dealing with enquiries including council customer services and general community signposting and support services
Assisting customers with digital support
Supporting and delivering library events
What we are looking for:
Someone who loves helping people
An understanding of the value of the public library service to communities and individuals
Excellent digital skills and the ability to show people how to use a variety of digital devices
A love of books and reading
Ability to work at any location in the Borough sometimes single staffing.
Ability to carry boxes of books, pushing loaded book trolleys and being on your feet for extended periods of time.
Exceptional patience, adaptability and emotional intelligence
What we offer:
32 days annual leave plus bank holidays and option to purchase more.
Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
Free employee parking close to the libraries.
Give As You Earn scheme.
Instant Reward Scheme to recognise and reward innovative achievement.
Employee Assistance Programme providing counselling, advice and information.
Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: w/c 17 February 2025
If you wish to discuss this position informally, please contact Maggie Ross, Library and Resident Contact Team Leader - Operations, Partnerships and Community Development: 01628 796461; Maggie.ross@RBWM.gov.uk