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Endoscopy Patient Access Coordinator
| Dyddiad hysbysebu: | 31 Ionawr 2025 |
|---|---|
| Cyflog: | £29,485.00 i £31,088.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £29485.00 - £31088.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Chwefror 2025 |
| Lleoliad: | London, SE1 7EH |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9196-25-0146 |
Crynodeb
Act as the first point of call for all patient access queries to the Trust. On receipt of all new referral letters ensure that the vetting process has been followed in line with departmental guidelines. Be responsible for the scheduling of outpatient, elective admissions and all associated appointments according to clinical urgency and length of wait in accordance with departmental procedures and Trust Policies. Liaise with patients prior to their visit to ensure that a mutually convenientdate and time is agreed. Ensure that patients are appropriately reminded of their appointments. This may include sending reminder letters or contacting patients by telephone, up to seven days before their visit to re-confirm attendance in line with departmental protocols. Ensure that departmental standards are met for patients receivingnotification or acknowledgement of their visit. Provide a courteous and efficient point of contact for patients both face toface and over the telephone.Ensure that each patient is treated as an individual and their individual needs are met (i.e. appropriate support is in place for their appointment,such as interpreting support). For further information please see the attached job description and person specification for this role or for an informal discussion about the role please contact me via email: