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Workshop Manager
| Posting date: | 31 January 2025 |
|---|---|
| Salary: | £45,000 to £49,000 per year |
| Additional salary information: | Bonus scheme, optional private medical insurance, 30 days holiday (incl Bank Holidays) rising to 34 days with length of service, refer a friend scheme, 24/7 mental health and well-being support, enhanced employer pension contributions |
| Hours: | Full time |
| Closing date: | 17 February 2025 |
| Location: | NN17 5XZ |
| Remote working: | On-site only |
| Company: | TruckEast Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Working hours: Monday to Friday, 8:00-18:00, with a 1-hour lunch break.
What benefits do we offer our Workshop Managers?
30 days holiday per year (including Bank Holidays), rising to 34 with length of service
Bonus scheme
Comprehensive Scania training
Optional private medical insurance and healthcare cash plan
Enhanced employer pension contributions
Refer a friend scheme
24/7 mental health and well-being support
Free on-site parking
Brief description of the role
The Workshop Manager is responsible for the smooth running of the Workshop. Overseeing the Technician team, ensuring key performance indicators are achieved, whilst maintaining positive relationships with our customers.
What are we looking for in a candidate?
Technical qualification, or required technical knowledge obtained through time-served
Current driving licence
Ability to work within and manage a team
Possess excellent accuracy and numeracy skills
Ability to work within guidelines and to deadlines
Solution driven approach
Excellent customer service skills
Detail orientated
Excellent organisation and analytical skills
High level of computer literacy
Excellent written and oral communication skills
Awareness and understanding of Health and Safety requirements
Ability to work under pressure
Supervisory or management experience is preferred but not essential
HGV licence is preferred but not essential
What does the role involve?
Manage the workshop control operation, planning workload and resource and ensuring there is an efficient flow of authorised work, and relevant internal / customer documentation is completed correctly and in a timely manner
Strive to deliver or exceed branch key performance indicators:
MOT First time pass rate
Workshop Productivity
Customer Satisfaction Index
Scania Dealer Operating Standards targets
Financial performance of the workshop operation
Lead and motivate staff
Build and develop customer relationships
Liaise with parts department to ensure planned work is fully catered for
Obtaining correct authority for repairs to be carried out
Manage workshop administration processes
Ensure appropriate clocking’s are made and all job cards and service sheets are completed in a timely manner
Maintain a high standard of cleanliness and tidiness
Participate in and promote all Scania GB / TruckEast initiatives
Any other duties relevant to the smooth and efficient operation of the department as determined by your manager.
TruckEast is an equal opportunities employer.
What benefits do we offer our Workshop Managers?
30 days holiday per year (including Bank Holidays), rising to 34 with length of service
Bonus scheme
Comprehensive Scania training
Optional private medical insurance and healthcare cash plan
Enhanced employer pension contributions
Refer a friend scheme
24/7 mental health and well-being support
Free on-site parking
Brief description of the role
The Workshop Manager is responsible for the smooth running of the Workshop. Overseeing the Technician team, ensuring key performance indicators are achieved, whilst maintaining positive relationships with our customers.
What are we looking for in a candidate?
Technical qualification, or required technical knowledge obtained through time-served
Current driving licence
Ability to work within and manage a team
Possess excellent accuracy and numeracy skills
Ability to work within guidelines and to deadlines
Solution driven approach
Excellent customer service skills
Detail orientated
Excellent organisation and analytical skills
High level of computer literacy
Excellent written and oral communication skills
Awareness and understanding of Health and Safety requirements
Ability to work under pressure
Supervisory or management experience is preferred but not essential
HGV licence is preferred but not essential
What does the role involve?
Manage the workshop control operation, planning workload and resource and ensuring there is an efficient flow of authorised work, and relevant internal / customer documentation is completed correctly and in a timely manner
Strive to deliver or exceed branch key performance indicators:
MOT First time pass rate
Workshop Productivity
Customer Satisfaction Index
Scania Dealer Operating Standards targets
Financial performance of the workshop operation
Lead and motivate staff
Build and develop customer relationships
Liaise with parts department to ensure planned work is fully catered for
Obtaining correct authority for repairs to be carried out
Manage workshop administration processes
Ensure appropriate clocking’s are made and all job cards and service sheets are completed in a timely manner
Maintain a high standard of cleanliness and tidiness
Participate in and promote all Scania GB / TruckEast initiatives
Any other duties relevant to the smooth and efficient operation of the department as determined by your manager.
TruckEast is an equal opportunities employer.