Business Analyst
| Posting date: | 30 January 2025 |
|---|---|
| Salary: | £42,382 to £45,920 per year |
| Additional salary information: | Offers above the band minimum are subject to our assessment of your skills and experience as demonstrated at interview. Salaries over the band minimum will be paid as a non-pensionable allowance. |
| Hours: | Full time |
| Closing date: | 09 February 2025 |
| Location: | Newcastle-upon-Tyne |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 388483/4 |
Summary
Along with the live service, we are building the next version of Civil Service Jobs, working with a new technology platform provider.
Cabinet Office Digital is a cross-government business unit within the Cabinet Office responsible for driving efficiencies and modernising the Civil Service.
Cabinet Office Digital brings together the core services that support civil servants: pensions, recruitment, back office transactional services and the platforms and services used by civil servants. We have a real focus on value for money - firstly for the departments and organisations which use the services we deliver, and ultimately for the taxpayer.
We are looking for three Business Analysts to join us in Cabinet Office Digital, where you will play a key role in delivering and improving our Civil Service Jobs platform and the wider recruitment services.
You will join our cross-functional agile delivery team. We are also part of a broader digital community, and have a great Business Analyst Community of Practice.
Our project is transforming the Civil Service Jobs Applicant Tracking System by building a new recruitment platform by 2026, which will enhance the recruitment service across government.
You will work collaboratively within a multi-disciplinary agile framework, alongside other business analysts, user researchers, and product managers, as an integral part of the delivery team plus you will also work with our supplier development team to deliver a Government Top 75 Service.
You will become a subject matter expert in the area, refining tickets through researching user journeys, and understanding technical limitations and opportunities, consolidating your work into acceptance criteria which can be passed to developers to be built.
Responsibilities
As a Business Analyst you will:
- Identify, record and communicate complex business needs and processes to a range of audiences;
- Develop and refine product backlogs, using evidence and data to inform their scope and value;
- Design and improve the business processes that underpin our digital services so that they are simple;
- Communicate technical concepts to non-technical audiences;
- Ensure that our digital services are designed to meet government digital standards, including usability, accessibility and security;
- Create acceptance criteria for user stories to ensure that any new features or products have robust and efficient testing so that they meet user and business needs;
- Work with quality assurance testers and the wider delivery team to test our services before releases and rollout;
- Ensure our needs and requirements are fully understood by suppliers and work in partnership to deliver them;
- Collaborate with other delivery teams and stakeholders to maintain and improve our other services, using data-driven evidence to identify and address unmet or under-served needs;
- Enable the Product and Delivery team to make data-driven decisions that uphold user needs, digital standards and process effectiveness;
- Contribute to the BA community of practice, sharing your knowledge and helping to upskill other civil servants.
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