Support Enforcement Officer / Debt Recovery
| Posting date: | 27 January 2025 |
|---|---|
| Salary: | £21.45 per hour |
| Hours: | Full time |
| Closing date: | 26 February 2025 |
| Location: | Lewisham, London, SE13 6LW |
| Remote working: | On-site only |
| Company: | ESSENTIAL EMPLOYMENT LTD |
| Job type: | Contract |
| Job reference: | MP192720CT1757-RQ1457257-27012025 |
Summary
Support Enforcement Officer / Debt Recovery needed in Lewisham, £21.45ph PAYE - Reference: RQ1457257
This role involves working on-site and will require you to work late shifts, up to 7 PM, as part of a shift pattern.
Key Responsibilities:
• Debt collection, including proactive debtor case management.
• Handling telephone calls, including managing difficult conversations and resolving conflicts effectively.
• Processing card transactions and other back-office administrative tasks.
• Utilizing reporting systems and providing updates to line management.
We are ideally looking for someone who has:
Experience in the debt recovery industry, ideally with knowledge of the Taking Control of Goods Regulations 2014.
Strong call-handling skills, with the ability to manage difficult or sensitive conversations professionally.
You will ideally have Familiarity with the following systems:
• Academy systems
• Enterprise Info@Work
• Debt Recovery OneStep system
• AIM payment portal processing systems
• Excellent organizational skills to manage workloads effectively.
• A proactive and adaptable approach to handling a variety of tasks.
This is a full time role on a Temporary basis.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.