Sabine Reservations Executive
| Dyddiad hysbysebu: | 25 Ionawr 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Competitive Salary + Fantastic Employee Benefits |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 24 Chwefror 2025 |
| Lleoliad: | EC4V 5AJ |
| Cwmni: | Leonardo Hotels |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 12b79fc0c7a44e7e90a3 |
Crynodeb
Wonderful opportunity for a Sabine Reservation Executive to come and join the team here at Leonardo Royal London St Paul's Sabine Rooftop Bar.
As a Sabine Reservation Executive you will be tasked with professionally co-ordinating a variety of contracted meeting and events. You will be able to demonstrate first class customer service skills, have the ability to adapt and multi- task whilst having that keen eye for detail. You will be tasked with professionally dealing with a variety of pro-active and reactive sales enquiries, in order to generate food & beverage Revenue into the Sabine Rooftop Bar. You will be able to demonstrate first class customer service skills, have the ability to adapt and multi- task whilst having that keen eye for detail. Your key responsibility is to ensure that all enquiries are answered and ensure that all event final details including guest numbers, menus and timings are collected from the guest to pass on to the Sabine operations team.
Key Responsibilities as Sabine Reservation Executive:
- Process all incoming food & Beverage enquires ensuring they are dealt with and processed in line with individual agent and company time frames
- Increase conversion of enquiries by developing client relationships and maximizing sales leads
- Arrange and conduct site inspections ensuring the inspections are fulfilled professionally, efficiently and effectively and mirror the requirements of the visiting client
- Produce, issue and chase the return of contracts for events
- Ensure Collins are updated with accurate and relevant information ensuring all revenue is loaded in line with event contract and final detail requirements.
- Arrange and conduct final details meeting/calls with organiser prior to event. Ensuring they are fulfilled professionally, efficiently and effectively and mirror the requirements of the visiting client
- Produce function sheets where applicable ensuring all necessary detail is noted
- Ensure all payment is proceed prior to arrival.
- Identify new sales leads, chase and secure the lead with the guidance of the Sales Manager.
- Knowledge of competitor set facilities and offering to be up to date at all times.
The Person:
- Excellent planning and organisational skills.
- Excellent verbal communication skills.
- Excellent negotiation skills.
- Excellent presentation skills
- Customer Focus-a commitment to customer focus.
- Self-Management- ability to prioritize and complete tasks in order to delivered desired outcomes within allocated time frame.
- Goal achievement- overall ability to set, pursue and attain achievable goals
- Ability to identify actions required to complete tasks.
- Results orientated
- Sales focused
- Strong interpersonal skills
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued. It’s our role to keep you at the top of your game by offering genuine management opportunities for development and progression. In fact, our “High Potential Programme” is designed for leaders just like you! The programme has been created to progress Deputy General Managers to their first Hotel Manager role. The programme develops your skills and knowledge at Leonardo Hotels, along with an Institute of Leadership and Management (ILM) certificate and membership of the Institute of Hospitality (IoH). With our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality.
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd