Back Office Administrator
| Dyddiad hysbysebu: | 20 Ionawr 2025 |
|---|---|
| Cyflog: | £20,000 i £23,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Chwefror 2025 |
| Lleoliad: | BT1 3PR |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Capita plc |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 10105966-42284 |
Crynodeb
We have an exciting opportunity for you to become part of our dedicated team as a Back Office Administrator.
This hybrid position is within our dynamic Admin Scrutiny team. You will be responsible for the timely and accurate registration of client questionnaires, ensuring precision in every task.
Our primary goal is to conduct consultations for the Department for Communities (DFC). The insights from these consultations, combined with other data, play a crucial role in processing Employee Support Allowance (ESA), Universal Credit (UC), and various other special benefit claims.
What you'll be doing:
• Recording of client information which can be provided from multiple sources.
• Securely tracking client data across multiple sites .
• Handling queries via email and telephone from internal and external stake holders.
• General administrative duties to include but not limited to receiving external post .
• Filling of client information
• Updating internal file work trackers.
What we're looking for:
• Previous demonstrable experience in an administrative and organisational role, preferably in an office environment
• Competent in using Microsoft suites: excel, word, power point, outlook
• Excellent interpersonal and communication skills
• Ability to organise and prioritise work in an effective manner
• Ability to work under pressure
• Excellent Team player
• Excellent Attention to detail
• Problem solving skills, analytical, logical thinker
• Positive attitude to change, personal drive to achieve and exceed targets and support others in achieving targets
• Ability to work unsupervised and use initiative
• Flexible and adaptable attitude: willing to undertake other ad hoc duties as required e.g. supporting other teams / cover team leader duties etc
What's in it for you?
• 25 days' holiday (rising to 27 ) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd