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Operations Traffic Clerk
| Posting date: | 10 January 2025 |
|---|---|
| Salary: | £11.50 per hour |
| Hours: | Part time |
| Closing date: | 09 February 2025 |
| Location: | PL12 6LD |
| Remote working: | On-site only |
| Company: | The Dash Group (SW) Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Operations Traffic Clerk– Dash Express APC - Saltash
Main Duties & Responsibilities
Key Task
• Liaising with drivers
• Processing daily reporting sheets
• Customer service support for depots
• Driver pre brief
• Escalation of van defects
General Duties
• Phone calls and emails from depots and recipients chasing deliveries (inbound and outbound freight)
• Service reports
• Checking drivers PODs for any issues and making sure depots are informed
• Pallets and international shipments
• Flexibility training for holiday cover
• Driver/customer complaints
• Enter manual POD
Person Specification
Essential
• Strong administration skills
• Organised with good attention to detail
• Confident in dealing with people on the phone and in person
• Confident with figures
• Proactive approach to tasks
• Adaptable
Desirable
• Previous experience within the parcel logistics industry preferred
• Full driving licence valid in the UK
Further Information
Reporting to: Operations Manager
Based: Saltash
Hours of Work: Monday to Friday 7am – 11am
Salary: £11.50 per hour
Holiday Entitlement: 5.6 weeks per year (including Bank Holidays). Holiday benefit – For every continuous year you’re with us, you’ll receive an extra day of holiday, up to a maximum of five.
Main Duties & Responsibilities
Key Task
• Liaising with drivers
• Processing daily reporting sheets
• Customer service support for depots
• Driver pre brief
• Escalation of van defects
General Duties
• Phone calls and emails from depots and recipients chasing deliveries (inbound and outbound freight)
• Service reports
• Checking drivers PODs for any issues and making sure depots are informed
• Pallets and international shipments
• Flexibility training for holiday cover
• Driver/customer complaints
• Enter manual POD
Person Specification
Essential
• Strong administration skills
• Organised with good attention to detail
• Confident in dealing with people on the phone and in person
• Confident with figures
• Proactive approach to tasks
• Adaptable
Desirable
• Previous experience within the parcel logistics industry preferred
• Full driving licence valid in the UK
Further Information
Reporting to: Operations Manager
Based: Saltash
Hours of Work: Monday to Friday 7am – 11am
Salary: £11.50 per hour
Holiday Entitlement: 5.6 weeks per year (including Bank Holidays). Holiday benefit – For every continuous year you’re with us, you’ll receive an extra day of holiday, up to a maximum of five.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.