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Waiting List Co-ordinator | University Hospitals Bristol and Weston NHS Foundation Trust
| Dyddiad hysbysebu: | 30 Rhagfyr 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £24,071 - £25,674 pa pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Ionawr 2025 |
| Lleoliad: | Bristol, BS1 2LX |
| Cwmni: | University Hospitals Bristol and Weston NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 6901023/387-S-6336-TJ |
Crynodeb
The post holder will be responsible for the organisation and booking of patients to have surgery in theatres or procedures in laser clinics.
The main aim is to fill and maintain full lists on our IT systems, liaise with patients offering reasonable notice for their surgery, booking-in priority, ensuring we book our patients in chronological order.
To do this, you will work with surgeons, pre-assessment staff, theatre and ward staff to ensure patients are fit and ready for their surgery and communicate with parties to organise equipment, translators and other key members of staff.
50% of the time is on our telephony system, either answering patient, GP or other department queries or telephoning out to book patient appointments.
Referral to treatment target will be understood and following the Access Policy will be essential.
• Organisation of theatre lists in accordance with the availability of medical staff, to ensure effective utilisation and management of theatre capacity
• Undertake reception and telephone calls/queries and booking of appointments as necessary.
• Assist with the smooth running of the Admissions Department
• Seek opportunities to develop the above services in accordance with the needs of the hospital.
• Be responsible for entering and updating accurate information on the Careflow and Bluespier systems, in a timely way.
• To maintain and manage Elective Waiting Lists to support effective patient management, within targets.
• Maintenance and management of theatre appointments, in accordance with availability of medical staff.
• Communicate effectively, accurately applying discretion and tact where necessary, with written, over the telephone, e-mail and face to face contact with patients, visitors, other trusts and external agencies.
• Adopt and ensure compliance with all relevant policies
• Promote and support changes to working practices, to improve service delivery
• Maintain and promote the health and safety of self, patients and members of staff.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
This advert closes on Monday 13 Jan 2025
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