Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Private Patient Co-ordinator
| Dyddiad hysbysebu: | 19 Rhagfyr 2024 |
|---|---|
| Cyflog: | £24,071.00 i £25,674.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24071.00 - £25674.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Ionawr 2025 |
| Lleoliad: | Tetbury, GL8 8XB |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | B0560-24-1031 |
Crynodeb
Principle Duties: 1. Communication, Customer Service and Team Working Excellent verbal communication skills, using tact, discretion, empathy, and sensitivity to private patients. Communicate with staff, private patients, and relatives at all levels in an appropriate manner, both in person and on the telephone, ensuring they receive a responsive and supportive service at all times. Provide a complete administrative service to the Private Patient department. To present a positive image by always being welcoming and maintaining a professional attitude. 2. Planning and Organising Prioritise telephone calls and email enquiries and action as necessary. Ensure all private patient notes are prepped and distributed to relevant departments in a timely manner. Co-ordinate private patient appointments and admissions with consultants, medical secretaries, and departmental teams. To organise tests and pre-operative assessments. To maintain a record of all private patients appointments and admissions. To work with the Business Development Manager to develop processes to refine the private patient service. To prioritise and organise own workload to meet the needs of the private patient service. 3. Administration Store confidential information onto relevant computer systems. Open and action post as required. To liaise with the Trusts Finance Lead regarding package prices for Private Patient procedures. To send quotations to private patients in a timely manner. To take payments from private patients wishing to pay for private health care services, over the telephone or in person. To ensure an efficient private patient notes filing system is maintained. To provide the Business Development Manager with information regarding key trends and conversion from out patient to theatre. Benefits Competitive rate of pay. Enrolment into pension scheme or continuation of NHS pension scheme. Professional development and progression opportunities. Flexible approach to working patterns. Staff bonus scheme. Access to regular external supervision and discounted staff counselling. About You The ideal candidate for this role will have: Excellent communication and interpersonal skills. Competent in all Microsoft office packages. Ability to use initiative to work independently and also work as part of a team. Excellent planning and organising skills, juggling multiple tasks and deadlines. A flexible approach to work, and a positive attitude. To find out more about this role or to arrange a visit to the hospital please contact Lian Franklin, Business Development Manager Lianfranklin@tetburyhospital.co.uk The closing date for this role is 10th January 2025. Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Applicants must have the right to work in the UK. The Trust is committed to equality and diversity in employment and is amindful Employer. The Trust is committed to improving the working lives of its staff and may have flexible working options available.