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Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Business Support Officer | Wellbeing

Manylion swydd
Dyddiad hysbysebu: 04 Rhagfyr 2024
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: £25,869.48 per annum
Oriau: Llawn Amser
Dyddiad cau: 03 Ionawr 2025
Lleoliad: Colchester, CO4 9YQ
Cwmni: Provide CIC
Math o swydd: Parhaol
Cyfeirnod swydd: 6848084/828-PROVIDE3310

Crynodeb


Business Support Officer. This postholder will be responsible for providing administration support for services provided by, and the Directors of, Provide Wellbeing Ltd.

Ability to organise and plan own workload effectively.

Ability resolve queries etc competently and to escalate to team leader when necessary.

Understanding of customer service and able to implement effectively.

Able to use initiative within the framework of standard processes/procedures.

Ability to work within a team environment

Reliable, accurate and excellent attention to detail

Advanced key boarding skills

Competent IT skills – Microsoft Office including Outlook

Provide Wellbeing Ltd - Previous experience in business administration and planning duties in a clinical/medical environment.
• Responsible for the end to end processing of patient referrals, appointments and test results from multiple sources and channels against key performance indicators. This includes all patient communication and correspondence including managing responses to patient requests in liaison with the clinical team and management.
• Liaison with Clinical Team and Premises to manage Clinic and Clinician Rotas incorporating cover for annual leave, Peer Review Sessions and Training Sessions and ensuring all staff and sub-contracts are aware of any changes in the usual Schedule i.e. nurses, cleaners, reception cover.
• Utilise key systems and reports to manage patient waiting times, back end processing of systems / tools, providing insight into patient demand to ensure adherence to KPI’s, escalating to management deficits or surplus in capacity versus demand.
• Support management in the sourcing and induction of new employees, contractors, agency and temporary staff.
• Responsible for ensuring the administration, reception and clinical environments are clean, organised and tidy and reflect the Company Brand and Values, reporting any building maintenance issues to management and liaising with supplies to agree suitable times for any work required.


This advert closes on Wednesday 18 Dec 2024

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Hyderus o ran Anabledd
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