Domiciliary Care Registered Manager
| Posting date: | 06 November 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 06 December 2024 |
| Location: | Nottinghamshire, East Midlands |
| Remote working: | On-site only |
| Company: | Bless Care Services Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Full-time
Full job description
As the Registered Manager, you will need to possess leadership qualities that engage and motivates your team - setting clear expectation and delivery of the highest standards across all elements of the business.
You will be passionate about delivering exceptional customer service and be driven to achieve a ‘customer first’ ethos. Key to success will be a focused approached to business growth achieved through a defined strategy and strong reputation.
Responsibilities
Regulatory Compliance: Achieve full compliance with CQC regulations, with zero breaches during inspections, and aim for a "Good" or "Outstanding" status.
Increase Care Hours and Revenue: Double the care hours provided within a year while maintaining care quality and building a strong reputation.
Staff Retention and Recruitment: Ensure appropriate recruitment levels and reduce staff turnover.
Client Satisfaction: Achieve a 95% or higher client satisfaction rate, based on regular feedback and service reviews.
Community Engagement:
Ensuring the company is positioned in a professional way, striving to continuously improve and engage stakeholders – creating a leading service through strong customer service reputation will be your priority.
Deliver budgeted revenue and margin targets
ensuring a cost-effective delivery of service.
Qualifications and experience - Having experience in similar role and NVQ 5 in Health and Social Care (Preferred)
Benefits:
Company events
Company pension
Schedule:
Monday to Friday
Weekend availability
Work Location: In person
Minimum 3 years experience
Send CV to info@blesscareservices.co.uk