Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Workspace Community Assistant
| Dyddiad hysbysebu: | 18 Hydref 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Tachwedd 2024 |
| Lleoliad: | London, SE1 9AX |
| Cwmni: | Compass Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 173110 |
Crynodeb
This is a key position, based in London and reporting to the Workspace Manager, with specific responsibility for delivering our Barista function on site, and delivering exceptional service to the users of the building.This position will be responsible for implementing Workspace processes and procedures to ensure best practices are executed to meet the needs of a dynamic and fast paced organisation.This person will act as a Barista and provide exceptional service to customers on a daily basis. Additionally, there is a requirement to act as a Community Assistant in the space, delivering brilliant concierge, general housekeeping and cleanliness and innovation across the site.They will continually strive to improve the services across the business with the ambition to deliver world class services. We want to deliver a workspace that engages our internal customers allowing them to be more effective. The successful candidate will have a good of understanding of workplace trends both current and future, and experience managing a team through periods of change.
Key Tasks & Responsibilities:
Process / Procedures
Job Reference: com/1610/98871001/52687365/BUCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thriveÑbecause diversity is our strength!
Key Tasks & Responsibilities:
Process / Procedures
- Stakeholder and Key Stakeholder engagements in the location to ensure that the services provided are suitable, delivering what the business needs to operate.
- Implementation of facilities and workspace policies in line with the global workspace group, with the principle of simplification.
- Implement H&S procedures working with the Risk & Compliance team to deliver a healthy and safe working environment.
- Work with the Business Continuity team to ensure that we can effectively manage any event that may disrupt our core business activities.
- Ensure ethical business practices are in place for all workspace team members and suppliers.
- Development and implementation of workspace initiatives which promote a positive working environment and employee wellbeing.
- Support contractor and vendor relationships and coordinate/monitor Suppliers activities
- Conduct and document regular workspace inspections including meeting room checks, and cleaning inspections
- Deliver Workspace Services, including reception, cleaning checks, general housekeeping and concierge services
- Support local events from facilities and catering service delivery
- Support the Workspace Manager to plan intra-office moves and allocate and manage space for maximum efficiency
- Ad-hoc office duties
- Provide input for the development of improvement solutions
- Further develop operating standards, processes, and procedures for site Barista Services
- Support the Workspace Manager to deliver innovation across the sites to enhance performance and grow the team’s knowledge.
- Support as required during site audits and inspections internally and from the wider business / externally
- Continually communicate high priority tasks issues to end users using the appropriate communication channel
- Assist and enhance service delivery through best practice and the effective use of site systems and equipment.
- Culture carrier and promotes best practice, leading the team by example and action
- Being an inspirational worker, willing to go the extra mile and providing support to the team at all times
- Challenging process and performance of the team, always seeking to improve services
- Working closely with wider CRE functions including Risk & Compliance and Physical Security
- Achievement of site KPIs in line with business requirements
- Good working relationships with the wider CRE Teams
- Excellent Stakeholder feedback
- Strong team ethos and performance
- Achievement of business and CRE / Workspace Goals and Targets
- Continuous improvement and innovation
- Regular positive site reporting
Job Reference: com/1610/98871001/52687365/BUCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thriveÑbecause diversity is our strength!