Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Casual Receptionist
| Dyddiad hysbysebu: | 08 Hydref 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £11.44 per hour |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 07 Tachwedd 2024 |
| Lleoliad: | Newark, NG24 4FH |
| Cwmni: | YMCA Robin Hood Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 200 |
Crynodeb
Job Advert
Job Summary
* To ensure the practical administration of the village is undertaken and be the first point of contact for all users
* Support Community & Activity Village staff by performing daily admin roles and to keep all supplies for the Village facilities
stocked, such as stationary and promotional materials
* To provide assistance and enhance the customer experience for all, building excellent relationships with customers
* To support and assist any activities taking place at the Community & Activity Village based on the needs of the individuals on
site
* Perform a wide variety of administrations tasks including data-entry, documentation, printing, filing duties and compliance
checks
* To act as key holder as required, opening & closing parts of the Community & Activity Village for users
* To assist in keeping the reception area tidy and ensure adherence to all Health & Safety requirements
* To assist with any enquiries, bookings, complaints and requests in a friendly, professional and timely manner
* To support the development of an organisational culture that puts our Christian Core Values - Caring, Honesty, Respect and
Responsibility - at the centre of all we do
Principal Responsibilities
1. To have an awareness of the bookings for the Community & Activity Village, supporting with facility changeovers as required to
ensure a good experience for all users
2. To be the first point of contact, handling any issues that may arise from customers
3. To remain calm during busy periods whilst multi-tasking to ensure the best service for customers
4. Build positive working relationships with customers so they feel welcome and valued
5. Actively promote the YMCA membership and deliver tours of the facilities to members of the public
6. Undertake a wide variety of reception and administrative duties to include but not limited to handling of money, answering
phone calls, processing bookings, handling queries, data-entry and following daily checks and procedures
7. To adhere to all H&S standards and ensure requirements are met and any issues are highlighted
Responsibilities of all YMCA staff, casual workers and managers
1. To act as an advocate and ambassador of the YMCA; promoting and exemplifying the YMCA’s core values, mission, vision, and
ethos and to positively and proactively protect the YMCA’s reputation
2. To undertake any other duties and responsibilities as may be assigned by your Line Manager or anyone else designated by the
Chief Executive Officer, as necessary. To work in a flexible way to ensure that workload is completed and to undertake any
other jobs commensurate with the seniority of the post
3. To exercise discretion in the performance of the duties of the post, to use best practice and to ensure the effective and
efficient use of resources. Nothing in this Job Description is intended to authorise the post-holder to undertake
responsibilities that belong properly to trustees and members of the Executive Management Team unless properly authorised to
do so by the Chief Executive Officer directly or through an appropriate manager
4. To establish, maintain and enhance team-working with colleagues and staff of Nottinghamshire YMCA and to keep confidential all
information about individuals and the business of Nottinghamshire YMCA. Any breach of confidentiality will be treated
seriously and may lead to dismissal
5. To support the Christian ethos and core values of the Association. The Association is committed to equality of opportunity and
expects all staff and casual workers to abide by our Equality and Diversity Policy
6. To adhere to the Association’s Health and Safety policies
Job Summary
* To ensure the practical administration of the village is undertaken and be the first point of contact for all users
* Support Community & Activity Village staff by performing daily admin roles and to keep all supplies for the Village facilities
stocked, such as stationary and promotional materials
* To provide assistance and enhance the customer experience for all, building excellent relationships with customers
* To support and assist any activities taking place at the Community & Activity Village based on the needs of the individuals on
site
* Perform a wide variety of administrations tasks including data-entry, documentation, printing, filing duties and compliance
checks
* To act as key holder as required, opening & closing parts of the Community & Activity Village for users
* To assist in keeping the reception area tidy and ensure adherence to all Health & Safety requirements
* To assist with any enquiries, bookings, complaints and requests in a friendly, professional and timely manner
* To support the development of an organisational culture that puts our Christian Core Values - Caring, Honesty, Respect and
Responsibility - at the centre of all we do
Principal Responsibilities
1. To have an awareness of the bookings for the Community & Activity Village, supporting with facility changeovers as required to
ensure a good experience for all users
2. To be the first point of contact, handling any issues that may arise from customers
3. To remain calm during busy periods whilst multi-tasking to ensure the best service for customers
4. Build positive working relationships with customers so they feel welcome and valued
5. Actively promote the YMCA membership and deliver tours of the facilities to members of the public
6. Undertake a wide variety of reception and administrative duties to include but not limited to handling of money, answering
phone calls, processing bookings, handling queries, data-entry and following daily checks and procedures
7. To adhere to all H&S standards and ensure requirements are met and any issues are highlighted
Responsibilities of all YMCA staff, casual workers and managers
1. To act as an advocate and ambassador of the YMCA; promoting and exemplifying the YMCA’s core values, mission, vision, and
ethos and to positively and proactively protect the YMCA’s reputation
2. To undertake any other duties and responsibilities as may be assigned by your Line Manager or anyone else designated by the
Chief Executive Officer, as necessary. To work in a flexible way to ensure that workload is completed and to undertake any
other jobs commensurate with the seniority of the post
3. To exercise discretion in the performance of the duties of the post, to use best practice and to ensure the effective and
efficient use of resources. Nothing in this Job Description is intended to authorise the post-holder to undertake
responsibilities that belong properly to trustees and members of the Executive Management Team unless properly authorised to
do so by the Chief Executive Officer directly or through an appropriate manager
4. To establish, maintain and enhance team-working with colleagues and staff of Nottinghamshire YMCA and to keep confidential all
information about individuals and the business of Nottinghamshire YMCA. Any breach of confidentiality will be treated
seriously and may lead to dismissal
5. To support the Christian ethos and core values of the Association. The Association is committed to equality of opportunity and
expects all staff and casual workers to abide by our Equality and Diversity Policy
6. To adhere to the Association’s Health and Safety policies
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.