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Army – Information Technology Helpdesk Manager

Job details
Posting date: 20 September 2024
Salary: £35,290 per year
Hours: Full time
Closing date: 20 October 2024
Location: Worthy Down, Winchester
Remote working: Hybrid - work remotely up to 2 days per week
Company: Ministry of Defence
Job type: Permanent
Job reference: 366519

Summary

The main responsibilities of the role include:

· Identify, plan and schedule the upgrade, testing and deployment of new applications and network changes where required.

· Ensure all on-site training networks and infrastructure remains’ technologically current, secure, well managed and documented. Including ensuring accreditation, change control, business continuity and security requirements are met.

· Coordinate and act as the primary point of contact for the training systems, working closely with users, contracted service providers and other Ministry of Defence organisations where needed.

· Provide expert support to the Senior Management Board and for any information technology projects, including recommendations for the adoption of new technologies.

· Deal with information technology finance plans and finance applications for the school as required. · Undertake the duties of the IT Security Officer (ITSO) for the college.

· Line management of the support team, currently 3 EO posts. · Support and visit the detached school locations where required.