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Army – Information Technology Helpdesk Manager
Posting date: | 20 September 2024 |
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Salary: | £35,290 per year |
Hours: | Full time |
Closing date: | 20 October 2024 |
Location: | Worthy Down, Winchester |
Remote working: | Hybrid - work remotely up to 2 days per week |
Company: | Ministry of Defence |
Job type: | Permanent |
Job reference: | 366519 |
Summary
The main responsibilities of the role include:
· Identify, plan and schedule the upgrade, testing and deployment of new applications and network changes where required.
· Ensure all on-site training networks and infrastructure remains’ technologically current, secure, well managed and documented. Including ensuring accreditation, change control, business continuity and security requirements are met.
· Coordinate and act as the primary point of contact for the training systems, working closely with users, contracted service providers and other Ministry of Defence organisations where needed.
· Provide expert support to the Senior Management Board and for any information technology projects, including recommendations for the adoption of new technologies.
· Deal with information technology finance plans and finance applications for the school as required. · Undertake the duties of the IT Security Officer (ITSO) for the college.
· Line management of the support team, currently 3 EO posts. · Support and visit the detached school locations where required.
· Identify, plan and schedule the upgrade, testing and deployment of new applications and network changes where required.
· Ensure all on-site training networks and infrastructure remains’ technologically current, secure, well managed and documented. Including ensuring accreditation, change control, business continuity and security requirements are met.
· Coordinate and act as the primary point of contact for the training systems, working closely with users, contracted service providers and other Ministry of Defence organisations where needed.
· Provide expert support to the Senior Management Board and for any information technology projects, including recommendations for the adoption of new technologies.
· Deal with information technology finance plans and finance applications for the school as required. · Undertake the duties of the IT Security Officer (ITSO) for the college.
· Line management of the support team, currently 3 EO posts. · Support and visit the detached school locations where required.