Warning This job advert has expired and applications have closed.

Finance Officer - Revenue & Benefits

Posting date:	11 September 2024
Salary:	£28.00 per hour
Additional salary information:	per hour PAYE depending on experience
Hours:	Full time
Closing date:	10 October 2024
Location:	BARNSLEY, S70 2DR
Company:	Triumph Consultants Ltd
Job type:	Temporary
Job reference:	Barnsley 0009 44BB / 1

Summary

What's involved with this role:

Title: Interim Finance Officer - Revenue & Benefits

Job Ref: Barnsley 0009 44BB / 1

Pay Rate: up to £28.00 per hour PAYE depending on experience

Hours per week: 37 Monday – Friday, 08:30 - 17:00

Role Length: This opening assignment is for 6-7 months

City: BARNSLEY

Basic DBS disclosure required

Home based

Ideally experienced in Council Tax Billing input.

Assess all new claims and change in circumstances for Housing Benefit and Council Tax Support, including Supported Accommodation.

Provide support to the operational/corporate finance division across a range of functions including Payroll & Pensions, Transactional Finance, Accounts Payable, Social Care Financial Administration, Corporate Income & Debt Collection, Housing Benefits & Council Tax / Business Rates administration, providing excellent customer service and high quality, accurate financial support to internal and external customers.

Key Responsibilities:

Assist in providing financial services support across a wide range of functions – pay, payments and reconciliation, covering payroll, employee admin, pensions, traded services, payment processing, financial assessments, compliance management, VAT returns, BACS processing, bank reconciliation, income collections, debt recovery, housing benefits, council tax and business rates.
Navigation of and inputting into the Councils financial management systems to undertake financial administration including payments, transitional processing and reconciliations, processing reliefs discounts and appeals and maintain the integrity of master data.
Proactively challenge the legitimacy of data and undertake systematic checks ensuring that data loads and interfaces from source systems are effective and robust.
Assist in the investigation and resolution of queries and complaints, ensuring a customer focussed service, keeping them informed of progress and actions.
Input, check and maintain accurate records using corporate electronic systems and spreadsheets, ensuring information is stored appropriately and confidentially.
Administer financial services documentation and correspondence and assist in the delivery of performance linked to corporate objectives and development of actions to deal with exceptions.
Undertake telephone duties, in accordance with the Council’s wider Customer Experience Strategy principles and standards of professional conduct. This will include providing information and guidance in respect of other service areas of the council.
Contribute to business process re-engineering improvements across all functional areas to drive forward efficiencies by continuously reviewing working practices, making suggestions for improvements to enable continued development and improved performance
Undertake duties whilst dealing with interruptions, queries and conflicting demands arising from customer and service queries and requests, ensuring strict deadlines are met.
Liaise with internal and external stakeholders including managers, employees and members of the public, ensuring information and communication links are maintained.

Qualifications:

Level 2 qualification or equivalent.
Training on Microsoft Office e.g. Word, Excel, PowerPoint

Knowledge:

Good working knowledge of computer-based systems including Microsoft Office.
Knowledge of relevant financial policies and procedures, in order to provide guidance to a range of audiences.
Knowledge of Data Protection and Information Security and an ability to respect and promote confidentiality

Experience:

Experience of working in a Financial Services environment.
Experience in the use of IT and Microsoft packages.
Experience of working to and meeting strict deadlines.
Experience of working in a customer services environment.
Experience of problem solving
Experience of working with sensitive and confidential information
Previous experience of using ERP financial management systems (e.g. SAP)
Experience of working on Capita Academy, and NEC Enterprise systems

Skills & Abilities:

Excellent communication and interpersonal skills with the ability to communicate clearly and effectively in both written and verbal formats with a variety of audiences including members of the public.
Ability to establish the needs of customers using appropriate questioning techniques and listening skills and using them to agree and implement solutions.
Ability to handle confidential information in a sensitive, efficient and effective manner.
Ability to follow procedures, working under pressure and meeting tight deadlines.
Ability to work in a customer focused environment part of a team, taking ownership for delivery of own tasks and workload.
Ability to use decision making and judgement skills while handling and processing large amounts of complex manual and computerised information ensuring accuracy, integrity and confidentiality.
Ability to work effectively on your own and as part of a team, taking ownership for delivery of own tasks and workload.
Ability to lead by example and drive forward positive change.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: Barnsley 0009 44BB / 1


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.