Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Advisor
| Dyddiad hysbysebu: | 13 Awst 2024 |
|---|---|
| Cyflog: | £26,390 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Awst 2024 |
| Lleoliad: | G15 8LB |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Drumchapel Money Advice Centre |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Provide advice and assistance to clients with financial issues via telephone, face-to-face or email interview at DMAC’s office or an outreach location. • To carry out benefit calculations to maximise client’s income through advice on welfare benefits and other sources of financial assistance • To identify benefit entitlements and assist client to apply for same • To provide guidance, information, representation and support in the areas of welfare benefits and represent at benefit tribunals when necessary. • To offer appropriate assistance to individuals requiring help with financial budgeting • To communicate effectively with third parties on behalf of the client • To manage a busy case load and carry out detailed casework on the client’s behalf • To maintain accurate computer records in line with DMAC’s procedures • To ensure GDPR legislation is adhered to • To keep up to date with current legislation relevant to the Financial Inclusion Sector and to be accountable for own personal development • To actively participate in any training or activities to improve advice practices and business processes • To adhere to the policies and procedures of DMAC • To perform any other related duties which may be required to produce an effective outcome in your day-to-day tasks and objectives
ESSENTIAL Sound knowledge and experience of welfare benefits (DWP and SSS), Experience of providing face to face advice, Experience of managing a busy caseload pro-actively (review and update cases and work to time scales), Experience completing benefit application forms both by hand and online, Experience in benefit tribunal representation, Excellent literacy and numeracy skills, Knowledge of IT packages including Microsoft Office, Knowledge of HMCTS appeals process for benefit appeals, Ability to write comprehensive case studies, Knowledge of energy and fuel poverty issues, Ability to work on own initiative, Ability to work in a team setting, Excellent communication skills – communicate clearly, verbally and in writing, Pro-actively keep knowledge and skills up to date, Ability to work effectively with service users and adapt approach to each case as required, Understanding of the impact of the economic downturn in relation to vulnerable families
DESIRABLE Experience of working in the voluntary sector, Ability to perform manual benefit calculations, Experience of providing telephone advice Driving Licence and own transport
To Apply for this post you should send us a cover letter advising how you meet the criteria contained in the Person Specification along with your CV to admin@d-mac.org.uk
ESSENTIAL Sound knowledge and experience of welfare benefits (DWP and SSS), Experience of providing face to face advice, Experience of managing a busy caseload pro-actively (review and update cases and work to time scales), Experience completing benefit application forms both by hand and online, Experience in benefit tribunal representation, Excellent literacy and numeracy skills, Knowledge of IT packages including Microsoft Office, Knowledge of HMCTS appeals process for benefit appeals, Ability to write comprehensive case studies, Knowledge of energy and fuel poverty issues, Ability to work on own initiative, Ability to work in a team setting, Excellent communication skills – communicate clearly, verbally and in writing, Pro-actively keep knowledge and skills up to date, Ability to work effectively with service users and adapt approach to each case as required, Understanding of the impact of the economic downturn in relation to vulnerable families
DESIRABLE Experience of working in the voluntary sector, Ability to perform manual benefit calculations, Experience of providing telephone advice Driving Licence and own transport
To Apply for this post you should send us a cover letter advising how you meet the criteria contained in the Person Specification along with your CV to admin@d-mac.org.uk
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.