Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Housing Allocations Advisor
| Dyddiad hysbysebu: | 12 Awst 2024 |
|---|---|
| Cyflog: | £29,777 i £32,076 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 02 Medi 2024 |
| Lleoliad: | St. Albans, Hertfordshire |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | St Albans Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | P2258 |
Crynodeb
Housing Allocations Advisor
£30,466 - £32,765 inclusive annual salary, up to 19.7 percent Employer pension contribution plus Essential User allowance
Permanent, full-time (37 hours per week)
Flexible working options (including hybrid)
Job Ref: P2258
(Previous applicants need not apply)
About the role
This is an exciting opportunity to join a well organised, customer focused team. You will be working as part of a small and efficient team who are committed to delivering high standards of service allocating properties to applicants through Choice Based Lettings. You will ensure the allocation procedures are efficient and robust as well as identifying opportunities for improving the void property management and housing allocation process. You will be required to respond to queries from customers and partner agencies daily and will use a range of IT systems to help manage your workload.
About you
You must be educated to NVQ Level 3 or equivalent in a relevant subject area and/or have significant previous relevant work experience. Excellent communication skills, both written and verbal, are essential as is the ability to deal sensitively and professionally with a wide range of customer interactions via phone, email, or face to face. You will have a logical and structured approach to problem solving and be able to demonstrate considerable experience of maintaining accurate and timely information/case notes.
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.
In addition to working within a great team and a comprehensive salary you will have access to:
26.5 days annual leave + bank holidays
Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
Flexible working options
Staff Parking Permit
Reimbursement of professional fees
Comprehensive development and training
Discounted membership at selected local sports and fitness centres
Access to discounts and benefits through an online platform
This post is subject to a Basic Disclosure Check.
For an informal discussion, please contact Victoria Brett or Debbie Turner, Housing Options Team Leader (Housing Supply) at victoria.brett@stalbans.gov.uk or debbie.turner@stalbans.gov.uk.
To apply
Please select the apply button below and follow the steps below:
Complete the screening questions
Complete the online application form, ensuring you meet the essential criteria in the person specification.
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.
For full details visit Jobs and Careers or email recruitment@stalbans.gov.uk or telephone (01727) 819251 stating your details and the post reference number.
Closing date for applications: Monday 2 September 2024. (Previous applicants need not apply)
Interviews are scheduled for w/c: tbc
Vacancies may be closed earlier than the published closing date should we receive a large number of applications. Therefore, it is strongly advised that candidates submit applications at the earliest opportunity.
£30,466 - £32,765 inclusive annual salary, up to 19.7 percent Employer pension contribution plus Essential User allowance
Permanent, full-time (37 hours per week)
Flexible working options (including hybrid)
Job Ref: P2258
(Previous applicants need not apply)
About the role
This is an exciting opportunity to join a well organised, customer focused team. You will be working as part of a small and efficient team who are committed to delivering high standards of service allocating properties to applicants through Choice Based Lettings. You will ensure the allocation procedures are efficient and robust as well as identifying opportunities for improving the void property management and housing allocation process. You will be required to respond to queries from customers and partner agencies daily and will use a range of IT systems to help manage your workload.
About you
You must be educated to NVQ Level 3 or equivalent in a relevant subject area and/or have significant previous relevant work experience. Excellent communication skills, both written and verbal, are essential as is the ability to deal sensitively and professionally with a wide range of customer interactions via phone, email, or face to face. You will have a logical and structured approach to problem solving and be able to demonstrate considerable experience of maintaining accurate and timely information/case notes.
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.
In addition to working within a great team and a comprehensive salary you will have access to:
26.5 days annual leave + bank holidays
Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
Flexible working options
Staff Parking Permit
Reimbursement of professional fees
Comprehensive development and training
Discounted membership at selected local sports and fitness centres
Access to discounts and benefits through an online platform
This post is subject to a Basic Disclosure Check.
For an informal discussion, please contact Victoria Brett or Debbie Turner, Housing Options Team Leader (Housing Supply) at victoria.brett@stalbans.gov.uk or debbie.turner@stalbans.gov.uk.
To apply
Please select the apply button below and follow the steps below:
Complete the screening questions
Complete the online application form, ensuring you meet the essential criteria in the person specification.
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.
For full details visit Jobs and Careers or email recruitment@stalbans.gov.uk or telephone (01727) 819251 stating your details and the post reference number.
Closing date for applications: Monday 2 September 2024. (Previous applicants need not apply)
Interviews are scheduled for w/c: tbc
Vacancies may be closed earlier than the published closing date should we receive a large number of applications. Therefore, it is strongly advised that candidates submit applications at the earliest opportunity.