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Dental Receptionist/Administrator | Central and North West London NHS Foundation Trust
| Posting date: | 07 August 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,071 - £25,674 per annum pro rata |
| Hours: | Part time |
| Closing date: | 06 September 2024 |
| Location: | Milton Keynes, MK6 5AZ |
| Company: | CNWL NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6519233/333-D-MK-CM-1068 |
Summary
This is an exciting opportunity to join our dynamic team as a Receptionist/administrator in the dental service.
Post available
Part time in Eaglestone Health Centre, Milton Keynes-
4 days per week:Monday, Tuesday, Thursday Friday - 08.45 - 16.45
To provide comprehensive reception duties as part of a frontline team delivering a high-quality service to patients and staff. The postholder will liaise extensively with patients and staff making all appointments for patients.
In addition, there is responsibility for accurate financial transactions including banking, reconciliation and debt collection. The postholder will be required to cover at other sites across the dental service.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Milton Keynes Community Health Services is committed to providing quality health & social care services, tailored to the needs of individuals, public & private organizations, delivered close to home. Our services are designed to increase well being & provide opportunities for recovery. We want our employees to feel valued, challenged & supported.
**Please see full job description for further information**
Following a period of training, be competent in all reception sites across the service and with all relevant procedures.
Deal with all enquiries in a professional and empathetic manner. These may be via telephone, face to face or written contact.
Calm and effective communication when dealing with potentially inflammatory situations with service users to enable accurate information gathering and de-escalation.
Use advanced communication skills when dealing with patients who may
have additional needs, dental phobia or exhibit challenging behaviour.
Liaise with receptionist colleagues across all dental sites to ensure timely
access for all patients.
Receive patients and prepare or advise them as necessary for their clinical
care.
This advert closes on Wednesday 21 Aug 2024
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