A2/AO Administrative Officer - Exeter
| Dyddiad hysbysebu: | 05 Awst 2024 |
|---|---|
| Cyflog: | £22,183 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Please note that negotiations for the Insolvency Service 2023 Pay Award are still ongoing. We will update this information in future adverts once the award is finalised. |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Medi 2024 |
| Lleoliad: | Exeter |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 364653/1 |
Crynodeb
We work across boundaries within government and collaborate with our partners in the insolvency sector. We maintain the standards that help to make Britain one of the best places in the world to do business. We are proud to provide an insolvency regime which is highly regarded globally. We authorise and regulate the insolvency profession. Where legislation needs improving, we advise on the changes required.
Treating each of our customers as an individual and with respect is at the heart of what we do. We balance our efforts in protecting creditors and the public from misconduct and scams, with providing help to individuals and companies going through financial failure.
We continuously improve our services and are moving more services online so people can connect with us better.
The team sit within the Insolvency Service’s Business Services Division. The wider team deal with a variety of work, including the payment of redundancy money, processing financial payments, responsibility for the making of bankruptcy and debt relief orders and the customer service telephone line.
Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.
We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.
The Insolvency Service is a great place to work, learn and grow your career!
This is an exciting opportunity to join our PPI Team in Exeter which has a vacancy for 10 Distribution Case Officers.
The work of the PPI Team is focused on the timely distribution of funds received from the recovery of PPI related assets held on bankruptcy cases. This is a significant piece of work for the Insolvency Service which directly supports our objective of maximising returns to creditors. The successful candidates will be working within an operational team, dealing with a variety of casework and admin duties. This includes sending out letters and emails, entering information onto our casework system and distributing funds to creditors.
Responsibilities
Your duties will include, but are not limited to:
- managing a case load of bankruptcy and partnership cases
- sending letters and emails to insolvency creditors and dealing with follow up queries and information requests
- entering information onto our computer system and producing standard reports for approval
- following guidance and protocols to prepare cases for payment and distributing funds to creditors
- providing general support to the other business areas outlined above, when this is needed
- providing excellent customer service
This post is open for Full-time, Part-time, Job-share and Flexible working. Part-time and Job-share require a minimum of 16 hours per week.
Please note that the South West Regional Centre (SWRC) in Exeter will be relocating to the Met Office. If successful, you will be expected to work from this new office location.