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Business Development Manager
Posting date: | 05 July 2024 |
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Salary: | Not specified |
Additional salary information: | Negotiable |
Hours: | Full time |
Closing date: | 19 July 2024 |
Location: | London, SE1 8NZ |
Company: | NHS Jobs |
Job type: | Permanent |
Job reference: | U9206-24-0062 |
Summary
Synnovis is a scientific organisation with a clinical purpose and is part of SYNLAB Group, Europes leading provider of laboratory diagnostic services. Working in partnership with Guys and St. Thomas Hospitals, Kings College Hospital, Princess Royal University Hospital and local CCG networks, we aim to set the standard for the future of pathology. This role is based in Synnovis Group which provides Corporate Support Services to the Synnovis business including, Executive management, Finance, Human Resources, and Commercial Services. Job Summary The Business development manager will be responsible for maintaining and growing accounts in the defined region for our UK Pathology Service Sales. Utilising Salesforce CRM, the candidate will build and sustain superior client relationships, drive sales, and uphold our reputation for exceptional pathology services. Key Relationships Direct report to the National sales manager. Close collaboration with finance, customer support, clinical, operational, and IT teams. Direct engagement with account stakeholders, decision-makers, and procurement teams. Duties and Responsibilities Account Management Maintain, nurture, and expand relationships with existing accounts in the London and East region. Ensure in-depth knowledge of each account's needs and tailor solutions accordingly. Regularly update account information, sales activities, and communication logs in Salesforce. Sales Growth Develop and deliver business plans for identifying and closing new business. Meet customers on site as part of relationship building and, growth and account management. Achieve and exceed sales targets focusing on both account retention and growth. Conduct market analysis to identify trends and opportunities. Client Support and Communication Collaborate closely with Finance, Customer Support, Clinical, Operational, and IT teams to ensure all necessary data for customers is collated and presented professionally. Provide ongoing support, address concerns promptly, and ensure client satisfaction. Communicate new product or service offerings and maintain an excellent working relationship with all internal teams. Contract Management and MI Data Review Oversee and manage contract negotiations, renewals, and compliance. Schedule and lead regular meetings with accounts to review Management Information (MI) data, ensuring their needs and feedback are addressed. Salesforce CRM Management Ensure timely and accurate data entry. Generate regular reports on account activities, sales pipeline, and forecasts. Collaborate with the CRM team to enhance Salesforce functionalities. Professional Development Stay updated on the latest trends in pathology services and sales methodologies. Engage in training sessions, team meetings, and workshops.