Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Revenues & Benefits Advisor x4

Dyddiad hysbysebu:	04 Gorffennaf 2024
Cyflog:	£30.00 yr awr
Gwybodaeth ychwanegol am y cyflog:	per hour PAYE
Oriau:	Llawn Amser
Dyddiad cau:	02 Awst 2024
Lleoliad:	MIDDLESBROUGH, TS1 9FT
Cwmni:	Triumph Consultants Ltd
Math o swydd:	Dros dro
Cyfeirnod swydd:	Middlesbrough 1001513615007557

Crynodeb

What's involved with this role:

Interim Revenues & Benefits Advisor x4

Reference no: Middlesbrough 1001513615007557

Pay Rate: £30.00 per hour PAYE

Hours per week: 35-37 Monday - Friday, normal working hours

This opening assignment is for 6 months

City: MIDDLESBROUGH

DBS disclosure required

The role is interchangeable between the Councils Revenue Service and Benefit Service and is an introductory level advisor position. Issue the right bill, to the right person, to ensure the right amount is paid at the right time.

Pay the right person, the right amount, at the right time. Do things perfectly to conclusion, or if this is not possible, set it up so it can be done perfectly to conclusion as quickly as possible.

Key Responsibilities:

Develop the necessary skills to maintain and update all Council Tax and National Non-Domestic Rates (NNDR) accounts including amendments to liability; methods of payment; applications for discounts, relief’s, exemptions, and disregards; setting up and maintaining computer records; keeping the customer informed.
Become competent in maintaining and updating all Benefits cases including amendments to claim; suspending and withdrawing claims; new applications; setting up and maintaining computer records; keeping the customer informed.
Learn how to update all accounts in relation to recovery of Housing Benefit Overpayments.
Develop the necessary skills to negotiate with Housing Benefit Sundry Debtors to maximise recovery rates and ensure arrangements are adhered to.
Become familiar with taking the appropriate action to ensure all issues connected with customer accounts and claims are resolved.
Develop the necessary skills to maintain and update all Free School Meal cases including new applications; setting up and maintaining system records; keeping the customer informed.
Learn how to resolve to conclusion telephone, face-to-face and written enquiries from members of the public, external agencies, and council employees.
Be able to carry out visits to determine entitlement to benefit.
Develop the required knowledge to take action to ensure that all issues connected with the customer’s account and claims are resolved.
Once fully trained, have the necessary skills to assist in the training of other staff.

NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Qualifications:

GCSE Grade 4 or above or equivalent in Maths and English.

Experience:

Experience in Council Tax and Business Rates, Billing & Recovery, processing activities and/or experience in Housing Benefit and Council Tax Support, processing activities / legislation - desirable
Experience of working within a front line service - desirable
Experience of using a Revenues and Benefits Software Solution - desirable
Experience of working within a Document Management, Workflow management system - desirable

Skills & Abilities:

Good verbal, written and organisational skills.
Ability to cope with constant change and flexing between different disciplines (Revenues, Benefits, Overpayments etc).
Ability to work alone and self-manage, equally can work well within a team.

ALD
1

Job Ref: Middlesbrough 1001513615007557


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.