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Workplace Coordinator

Job details
Posting date: 17 June 2024
Hours: Full time
Closing date: 17 July 2024
Location: YO1 6JT
Company: Mitie
Job type: Permanent
Job reference: 55315


This is an integral role in the delivery of FM services and in maintaining high standards of service throughout the building, acting as an ambassador for both MITIE and Network Rail.

You will be accountable for the FM services delivery across the Network Rail sites as well as being responsible for all FM communication to the Network Rail colleagues. You are a key part of every customer's journey and experience whilst in the building and are an ambassador to exceptional customer service.

Establishing great relationships with our customers and inspiring the team to take full ownership of all FM services are key to this role as well as driving the FM Customer service agenda across our service teams. By doing so, this role will make a real contribution to making Network Rail's workplace a fantastic working environment.

You will facilitate and manage the delivery of specific FM services within designated areas of Network Rail. Providing a positive, professional, and seamless link between FM teams and various supply partner teams, Network Rail colleagues and their visitors. As a highly motivated co-ordinator the key focus for this role will be to create a single and visual point of contact for employees regarding all day-to-day FM service requirements, providing exceptional customer service, building strong relationships & communication streams between colleagues and the FM teams, while maintaining a professional approach.