Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Parking Services Officer
| Dyddiad hysbysebu: | 03 Mehefin 2024 |
|---|---|
| Cyflog: | £23,893.00 i £30,296.00 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Mehefin 2024 |
| Lleoliad: | Luton, Bedfordshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Luton Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | LBC02895 |
Crynodeb
About us
Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?
About the job
Salary: £23,893 - £30,296 a year
Hours per week: 37
Contract type: Permanent
We have an exciting progression scheme opportunity within our Environment and Regeneration department. We are looking for a Parking Services Officer to perform the processing of Penalty Charge Notices (PCN) and related Representations and Appeal applications, together with issue of parking permits season tickets and Blue Badges in accordance with defined procedures, legislation, and customer care standards.
About you
We are looking for someone with the ability to deal politely and tactfully with members of the public including some customers who may be difficult, angry or upset.
You'll have the ability to use computer spreadsheets and word-processing packages and the ability comprehend straight forward letters and prepare responses.
We need someone who can establish facts and take action within defined procedures and legislation.
We do ask that you have some knowledge of customer care principles and have the ability to perform site visits in and around the Borough (approx. twice a month).
Application process
Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.
Benefits
We offer a range of excellent staff benefits which include:
- From 25 to 32 days’ annual leave: linked to length of service and grade
- Buying annual leave scheme: buy up to 20 days additional annual leave
- Career Pathways: step up in your career or move into a specialist area
- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
- Generous relocation package: up to £8,000 (subject to eligibility)
- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
- Training and support: unlimited access to development courses, mentoring and support and clear career pathways
- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
- Arriva Travel Club: great value savings on local bus travel
Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?
About the job
Salary: £23,893 - £30,296 a year
Hours per week: 37
Contract type: Permanent
We have an exciting progression scheme opportunity within our Environment and Regeneration department. We are looking for a Parking Services Officer to perform the processing of Penalty Charge Notices (PCN) and related Representations and Appeal applications, together with issue of parking permits season tickets and Blue Badges in accordance with defined procedures, legislation, and customer care standards.
About you
We are looking for someone with the ability to deal politely and tactfully with members of the public including some customers who may be difficult, angry or upset.
You'll have the ability to use computer spreadsheets and word-processing packages and the ability comprehend straight forward letters and prepare responses.
We need someone who can establish facts and take action within defined procedures and legislation.
We do ask that you have some knowledge of customer care principles and have the ability to perform site visits in and around the Borough (approx. twice a month).
Application process
Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.
Benefits
We offer a range of excellent staff benefits which include:
- From 25 to 32 days’ annual leave: linked to length of service and grade
- Buying annual leave scheme: buy up to 20 days additional annual leave
- Career Pathways: step up in your career or move into a specialist area
- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
- Generous relocation package: up to £8,000 (subject to eligibility)
- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
- Training and support: unlimited access to development courses, mentoring and support and clear career pathways
- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
- Arriva Travel Club: great value savings on local bus travel
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.