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87507 - Tribunal Caseworker/Legal Officer (First-tier Tribunal (Immigration and Asylum Chamber)
| Dyddiad hysbysebu: | 24 Mai 2024 |
|---|---|
| Cyflog: | £37,174 i £40,403 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Mehefin 2024 |
| Lleoliad: | TW14 0LS |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Ministry of Justice |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 87507 |
Crynodeb
Position: Legal Officer/Tribunal Caseworker
Directorate: Tribunals
Location: The role will be based within a Courts & Tribunals Service Centre or Regional Hearing Centre, although regular and routine working from other regional locations may be expected.
National travel will be an occasional requirement.
Salary: National salary starting scale £32,884 pa, London salary starting scale £37,238 pa
Band: HEO
Contract Type: Permanent
Reserve List: Yes (12 months)
The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
Overview
Why we exist
As part of His Majesty’s Courts and Tribunals Service (HMCTS) the Tribunals directorate is responsible for the effective administration of tribunals in England and Wales and non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary across a wide range of jurisdictions to provide a fair, efficient and effective justice system.
HMCTS is undertaking an ambitious reform programme. The programme will enhance the provision of a world-class justice system, in a manner that provides an improved user experience at reduced cost to the taxpayer. This will contribute to consolidating the UK’s position at the forefront of an increasingly competitive international legal market as well as ensuring access to justice for all.
The programme includes creating high quality services, modernising the court estate, updating and replacing its technology, speeding up and streamlining working practices, refurbishing buildings to reduce maintenance costs and provide much improved services for service users, especially vulnerable witnesses and victims.
Role
Working within a Courts & Tribunals Service Centre or Regional Hearing Centre, the Legal Officer/Tribunal Caseworker will support the effective administration of Tribunals business by undertaking a range of complex case work and assessment activity in order to determine how best to advance caseloads and remove any barriers to effective and timely case progression. Working as part of a team as well as independently, under the supervision of a Senior Legal Officer/Tribunal Caseworker and leadership judiciary, the Legal Officer/Tribunal Caseworker will make decisions as part of their delegated judicial powers and determine cases/holding some hearings – dependant on jurisdiction. A Legal Officer/Tribunal Caseworker will liaise with key stakeholders and HMCTS colleagues to ensure the effective administration of justice.
The key purpose of the role
Job Description
Working closely with judiciary, legal professionals and tribunal administration teams, the Legal Officer/Tribunal Caseworker will undertake initial assessments on a range of incoming tribunals work, including case files, applications and correspondence in order to establish the level of authority and expertise needed to address the case and determine the most effective route for case progression. Working to delegated judicial functions and working to directions from the judiciary, the Legal Officer/Tribunal Caseworker will provide ongoing and proactive management of caseloads, identifying any barriers or risks to effective case progression and developing interventions or actions to resolve these, liaising with a range of stakeholders and the public. The Legal Officer will be expected to gain a strong understanding of functioning across a range of jurisdictions to provide flexible, cross tribunal expertise.
Customer service and standards
Promotes user focussed activity and standards - has strong written and interpersonal skills utilising principles of Human Voice of Justice
Contributes to the Service Assurance Framework (SAF) -- Leads on maintaining standards of service and identifies areas for improvement and takes forward solutions using ‘continuous improvement’ techniques.
Management of complaints and services failures and use of OPTIC. (The complaints recording system)
The key objectives of the role include:
Initial Case Assessment
The Legal Officer/Tribunal Caseworker will be required to undertake initial assessment on incoming tribunals documentation and liaise with various stakeholders, including service users, to ensure effective case progression. This will include:
Identify that claims / appeals have been lodged within the relevant timelines
Ensure that claims / appeals are being addressed by the correct tribunal and at correct tribunal tier
Ensuring any relevant fees have been paid by claimants / appellants
Ensuring claims / appeals are made on the correct documentation and that all of the information necessary to progress the case is present
Ensuring claims and appeals are allocated to the correct appeal type and where appropriate listing track
Triage of referrals to appropriate authority
Giving of instructions to administrative staff
Case Management
Operating under delegated judicial functions, manage the case by removing barriers to its progression and ensuring efficient allocation of tribunal resources. This will include:
Drafting and issuing directions to parties to file evidence and other documents
Giving of listing instructions to administrative staff
Ensuring the panel composition is appropriate to the case
Ensuring interpreter requirements are identified
Undertaking case management appointments
Checking cases for readiness ahead of hearings
Undertake a range of high-quality casework, including complex casework.
Provide flexible technical case support as required.
Directorate: Tribunals
Location: The role will be based within a Courts & Tribunals Service Centre or Regional Hearing Centre, although regular and routine working from other regional locations may be expected.
National travel will be an occasional requirement.
Salary: National salary starting scale £32,884 pa, London salary starting scale £37,238 pa
Band: HEO
Contract Type: Permanent
Reserve List: Yes (12 months)
The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
Overview
Why we exist
As part of His Majesty’s Courts and Tribunals Service (HMCTS) the Tribunals directorate is responsible for the effective administration of tribunals in England and Wales and non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary across a wide range of jurisdictions to provide a fair, efficient and effective justice system.
HMCTS is undertaking an ambitious reform programme. The programme will enhance the provision of a world-class justice system, in a manner that provides an improved user experience at reduced cost to the taxpayer. This will contribute to consolidating the UK’s position at the forefront of an increasingly competitive international legal market as well as ensuring access to justice for all.
The programme includes creating high quality services, modernising the court estate, updating and replacing its technology, speeding up and streamlining working practices, refurbishing buildings to reduce maintenance costs and provide much improved services for service users, especially vulnerable witnesses and victims.
Role
Working within a Courts & Tribunals Service Centre or Regional Hearing Centre, the Legal Officer/Tribunal Caseworker will support the effective administration of Tribunals business by undertaking a range of complex case work and assessment activity in order to determine how best to advance caseloads and remove any barriers to effective and timely case progression. Working as part of a team as well as independently, under the supervision of a Senior Legal Officer/Tribunal Caseworker and leadership judiciary, the Legal Officer/Tribunal Caseworker will make decisions as part of their delegated judicial powers and determine cases/holding some hearings – dependant on jurisdiction. A Legal Officer/Tribunal Caseworker will liaise with key stakeholders and HMCTS colleagues to ensure the effective administration of justice.
The key purpose of the role
Job Description
Working closely with judiciary, legal professionals and tribunal administration teams, the Legal Officer/Tribunal Caseworker will undertake initial assessments on a range of incoming tribunals work, including case files, applications and correspondence in order to establish the level of authority and expertise needed to address the case and determine the most effective route for case progression. Working to delegated judicial functions and working to directions from the judiciary, the Legal Officer/Tribunal Caseworker will provide ongoing and proactive management of caseloads, identifying any barriers or risks to effective case progression and developing interventions or actions to resolve these, liaising with a range of stakeholders and the public. The Legal Officer will be expected to gain a strong understanding of functioning across a range of jurisdictions to provide flexible, cross tribunal expertise.
Customer service and standards
Promotes user focussed activity and standards - has strong written and interpersonal skills utilising principles of Human Voice of Justice
Contributes to the Service Assurance Framework (SAF) -- Leads on maintaining standards of service and identifies areas for improvement and takes forward solutions using ‘continuous improvement’ techniques.
Management of complaints and services failures and use of OPTIC. (The complaints recording system)
The key objectives of the role include:
Initial Case Assessment
The Legal Officer/Tribunal Caseworker will be required to undertake initial assessment on incoming tribunals documentation and liaise with various stakeholders, including service users, to ensure effective case progression. This will include:
Identify that claims / appeals have been lodged within the relevant timelines
Ensure that claims / appeals are being addressed by the correct tribunal and at correct tribunal tier
Ensuring any relevant fees have been paid by claimants / appellants
Ensuring claims / appeals are made on the correct documentation and that all of the information necessary to progress the case is present
Ensuring claims and appeals are allocated to the correct appeal type and where appropriate listing track
Triage of referrals to appropriate authority
Giving of instructions to administrative staff
Case Management
Operating under delegated judicial functions, manage the case by removing barriers to its progression and ensuring efficient allocation of tribunal resources. This will include:
Drafting and issuing directions to parties to file evidence and other documents
Giving of listing instructions to administrative staff
Ensuring the panel composition is appropriate to the case
Ensuring interpreter requirements are identified
Undertaking case management appointments
Checking cases for readiness ahead of hearings
Undertake a range of high-quality casework, including complex casework.
Provide flexible technical case support as required.