ENT Pathway Support Coordinator | University Hospitals of Leicester NHS Trust
| Dyddiad hysbysebu: | 22 May 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £22,383 Per Annum |
| Oriau: | Full time |
| Dyddiad cau: | 21 June 2024 |
| Lleoliad: | Leicester, LE1 5WW |
| Cwmni: | University Hospitals of Leicester |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: | 6139251/358-6139251-MSK |
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We are looking for a well-motivated, flexible and adaptable person who enjoys a challenge to join the busy ENT Admin Team. This role will include preparing clinics, sitting clinic reception, and liaising with patients, clinicians and the rest of the ENT team.
The right applicant will ideally have previous clerical and customer service experience. You should be enthusiastic, motivated and have excellent communication and organisational skills. You should be able to work well under pressure and have the ability to prioritise your own workload. You will be expected to use your initiative and discretion, have an enthusiasm for your work and an excellent ‘team’ working ethos which is essential for our service to succeed.
Previous applicants need not apply.
1. To work within a team ensuring cover is provided at all times to maintain an essential service
2. To actively participate in the sharing of skills and experience in the clinic team associated with each speciality aiding the spread of good practice throughout the team.
3. Work as a team member with other Administration Team colleagues to establish familiarity of terminology to enable provision of cover for absent colleagues.
4. To take telephone enquiries for the Pathway team and respond appropriately and as directed.
5. To ensure all information relevant to the outpatient appointment is recorded in the case notes
6. To utilise the Track-IT system to update case note tracking.
7. To ensure all outcomes are recorded accurately both paper and electronic.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
1. Ensure accurate and timely processing of clinical and administrative correspondence.
2.Prioritise work in appropriate order to ensure work is completed within agreed target times.
3. clinic preparation specifically retrieval of notes, filing, training in and out.
4. To attend all mandatory training as required by the CMG/Trust
This advert closes on Wednesday 5 Jun 2024