Pathway Coordinator | University Hospitals of Leicester NHS Trust
| Posting date: | 22 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 per annum |
| Hours: | Full time |
| Closing date: | 21 June 2024 |
| Location: | Leicester, LE5 4PW |
| Company: | University Hospitals of Leicester |
| Job type: | Permanent |
| Job reference: | 6136339/358-6136339-MSK |
Summary
We have an exciting opportunity for a Pathway Coordinator working within the MSS/MSK clinical Management Group Elective Orthopaedics Department for37.5 hours per week.
The team at the University Hospitals of Leicester NHS Trust is a busy and diverse working environment providing a high-quality service to patients and clinical staff with booking procedures. You will be part of a team of coordinators working to provide a seamless clinical booking service and you will need to have a flexible approach and a commitment to working as part of a team.
The successful candidate will need to be an excellent team player, be able to use their initiative and prioritise their workload. to ensure tasks are completed in a timely manner. The ability to work to tight deadlines whilst dealing with frequently changing priorities is also essential.
The successful applicant will be enthusiastic, confident and self-motivated, enjoy working in a challenging, busy environment and will have experience of working in a busy customer focused environment.
Your work will mainly be telephone and IT based so you should have an excellent customer service background as well as good keyboard skills and proven working knowledge of Microsoft Office packages and HISS are essential.
If you are looking for a new challenge and would like to work in this busy, friendly environment then this is the role for you.
The post holder in conjunction with their team will be responsible for the administration and co-ordination of a patients pathway, from receipt of referral through to outpatient clinics, addition to waiting lists and admission through to final discharge from clinic.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years.
We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
The post holder in conjunction with their team will be responsible for the administration and co-ordination of a patient’s pathway, from receipt of referral through to outpatient clinics, addition to waiting lists, through to final discharge from clinic.
The post holder will be responsible for ensuring effective co-ordination of all elective appointment services within the Directorate in line with National Policy and locally agreed guidelines.
The post holder will manage an agreed number of outpatient clinics for the Medical Team, liaising with patients, carers and staff at all levels.
Be responsible for the efficient administration of outpatient’s appointments from initial referral to patient attendance and finally discharge from clinic.
Ensure that the information on HISS is correct and complete and validate that information on a regular basis.
Work closely and as part of a team with nursing, secretarial and medical staff associated with each clinic.
Support the management of patients in a timely and efficient manner.
To implement and be responsible for setting up, maintaining and monitoring the waiting list ensuring that suspensions, cancellations and DNAs are recorded and dealt with according to the UHL Patient Access Policy.
To ensure patient appointment are arranged in conjunction with agreed booking procedures, and patients informed by post or telephone as appropriate.
This advert closes on Wednesday 5 Jun 2024